When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
Get all the details on our forums: https://forums.bhvr.com/dead-by-daylight/discussion/436478/sign-up-now-to-receive-a-recap-of-your-2024-dead-by-daylight-stats/p1?new=1
Sound issues with 5.5 update
Having sound problems with the new 5.5 update. Sound is okay until a survivor is hit, picked up, or a locker is opened. At that point all sound cuts out. This is very disorienting.
------------------
System Information
------------------
Operating System: Windows 11 Pro 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware x17 R1
BIOS: 1.5.0 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11980HK @ 2.60GHz (16 CPUs), ~3.3GHz
Memory: 65536MB RAM
Available OS Memory: 65196MB RAM
DirectX Version: DirectX 12
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3080 Laptop GPU
Manufacturer: NVIDIA
Dedicated Memory: 16202 MB
Shared Memory: 32598 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
Driver Version: 30.0.14.7175
-------------
Sound Devices
-------------
Description: Razer Kraken Tournament Headset Earphone (Razer Audio Controller - Chat)
Default Sound Playback: Yes
Default Voice Playback: Yes
Driver Name: USBAUDIO.sys
Driver Version: 10.0.15063.0 (English)