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Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
RE: lost already unlocked characters
SadPlague
Member Posts: 5
PC
Lost two characters again after recent update. this happened once before after i bought a survivor expansion pack. this time it seems ive lost them after the most recent chapters release
as before they retained their levels
below is the original bug i submitted
https://forum.deadbydaylight.com/en/discussion/278002/lost-already-unlocked-characters#latest
1