750k BP and 500 Shards Today (DID NOT RECEIVE?)

Hi,

I logged onto DBD for the daily thing for the Holidays. I noticed that today I got 750k bloodpoints and 500 shards. However, it did not register onto my account (from what I can tell).

I haven't spent any of my BP since getting them after the 13th cycle, I was Ir. 1 for Survivor and probably like Ash 3 or 2 on Killer.

Wondering if the devs have the tools to check? It's hard to keep track of since this game is play it forever for a short period of time, then take a many-month break. Thanks!