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4th Anniversary Crown Cosmetic Missing

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Mitsui
Mitsui Member Posts: 74
edited June 2023 in Bug Reporting

The night before before turning off the console I took a screenshot to show a friend who had the fourth anniversary crown and the next day when I log in when I want to use it I realize that I don't have it, it literally disappeared. Is there a way to get it back?

Platform: PS4

Character with the problem: Kate Denson

Fortunately I have a screenshot of when I had it.

prueba2V4.png

And here you can see that I don't have it.

prueba3V4.png


Post edited by Mandy on
3
3 votes

Declined · Last Updated

Comments

  • Deukalion
    Deukalion Member Posts: 27
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    I also lost event addons but unfortunately I don't have photos to prove that I lost them

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 22,292
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    Dead by Daylight - this would be a customer support issue not a bug report, as bug reports do not handle individual cases. You would not need screenshots as we are able to tell on our end what was owned on an account and what wasn't.

This discussion has been closed.