Missing DLCs (Survivors and Killers)
Every time I log in to play Dead By Daylight (PC), all previous survivors and killers I once owned are now gone. This was before the Xenomorph update.
I've tried contacting support about the issue, but after 3 weeks of no reply I've given up and resorted to here to hopefully find a solution.
For further details, I never actually purchased any of the survivors and killers I'm missing, except for Rebecca Chambers and Ada Wong. The game was given to me as a gift during its anniversary event in 2021. As far as the list of survivors, I owned everybody except:
- Thalita Lyra
- Renato Lyra
- Cheryl Mason
- Feng Min
- Nancy Wheeler
- Steve Harrington
- Jill Valentine
- Gabriel Soma
- Nicolas Cage
- Ellen Ripley
Rebecca and Ada Wong remains as my owned survivors, since I made the direct purchase of them. They were bought during separate times.
As far as killer, I'm not so sure. I purely played survivor so my memory is hazy. But I know I owned:
- Pyramid head
- Michael Myers
Despite missing my DLCs, I still have the respective character's perks (from leveling them up to prestige) and cosmetics, I just can no longer play the character themself.
Any feedback is greatly appreciated.