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Constant disconnect from server

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When playing as survivor, when the exit gates are powered and I enter them, game freezes and I get disconnected from server. Verified games files on Steam and wifi is not the issue. Same issue with Killer, random disconnection from server. The game causes whole laptop to freeze up, then disconnection message. Keep increasing timer on Matchmaking. Lost 3 survivor match points and Matchmaking timer keeps increasing.

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