PC Fatal error: Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0007 - 'RESET')
Hello there 🙋♂️
I have had a crash every now and then for a few months when I play various games. I currently play DBD regularly and I get this crash once a day. The lock time is then extended by 2, 5, 10, 30, 60 and currently I'm at 360 minutes.
Whether I'm playing as a killer or a survivor, within the first online match the game crashes and I get the crash within five minutes.
Fatal error: "[File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0007 - 'RESET')"
I have already tried various solutions
- Disabled the integrated GPU chip on the CPU
- removed the overclocking from the GTX 970, default
- uninstalled the GPU itself via device manager, installed, restarted
- Game uninstalled/reinstalled and checked for errors
- Adjusted power options ( maximum performance )
Unfortunately, none of these attempts led to the desired result. All drivers are up to date, including the Windows 11 operating system.
Does anyone have any ideas? Waiting 6 hours to be able to play DBD is something I can only manage at the weekend, but that shouldn't be the solution.
By the way, as long as I have had the crash once and have not restarted the PC, I cannot get the crash again and the crash has not yet been triggered in the tutorial - but always in the online game.
Please send help. Thanks for reading!
Best regards 😊