Please note: Although we may stop by occasionally, this is not a developer Q&A.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

Why do i get stuck loading for a match?

i can usually get into a game the first time i try to play but after that i get stuck at loading match. I have waited for 30+ minutes before just to see what would happen. I have tried uninstalling and reinstalling and clearing my cache on my xbox. What could the problem be?