The new store is causing my game to crash consistently

Turbs Member Posts: 20
edited May 5 in Bug Reporting

Step one: Open DBD
Step two: Open the store
Step three: Crash
Step four: See this pop up in the crash report

Fatal error: [File:C:\J2\lPCs\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at C:\J2\lPCs\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97574018 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97373270 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97419625 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97434848 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 97459071 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 91313015 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 91289201 bytes
kernel32 {0x0000000000000000} + 95044 bytes
ntdll {0x0000000000000000} + 337585 bytes

I have not ever had this problem until the store got updated. Any idea what might be causing this?

Post edited by BoxGhost on
1 votes

Declined · Last Updated

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  • Shift
    Shift Member Posts: 2


    Wanted to add that I have a very similar issue, it gives me the same exact crash report but for me it just happens randomly whenever I am in a match.

    It has happened to me over 10 times in the past week and would love for there to be a solution.

    Posting this comment so I can find it back quickly when theres a fix

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