Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

Lost access to Tome 19 Premium Pass

Khastrx
Khastrx Member Posts: 156
edited May 2024 in Bug Reporting

Platform - Playstation 5.

Description - I had access to the pass but now it is locked, and are no longer being issued any of the premium rewards once unlocked. This problem has been active for the past few days so I would think the issue arose with the modifier, but I cannot confirm. Regardless the pass was issuing rewards previously without issue and such items have now disappeared from my inventory despite having owned them.

Steps to reproduce - Just look at the tome.

How Often Does this Occur - it's currently ongoing.

Additional Information - I don't believe screenshots are required in this case, but can be provided if necessary. It would just be a shot of the locked tome anyway.

Post edited by Rizzo on
1
1 votes

Declined · Last Updated

For this issue, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight

This discussion has been closed.