Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

PC- Crashing out after Intro cutscene

Duke_Ragereaver
Duke_Ragereaver Member Posts: 215
edited June 7 in Bug Reporting

I am on Steam, i was playing fine before the D&D update. now i crash out after the intro scene whether i watch it or skip it, fullscreen, windowed, uninstalling and reinstalling, and verifying all did nothing. i really hope this can get fixed before the aniversary, have an Nvidea RTX 3050 and an 11th gen I5 intel processor if that helps.

Post edited by Mandy on
1
Up
1 votes

Need more info · Last Updated

Comments

  • Duke_Ragereaver
    Duke_Ragereaver Member Posts: 215
    https://forums.bhvr.com/dead-by-daylight/discussion/416458/pc-crashing-out-after-intro-cutscene

    Fatal error: [File:D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] Interfaces.CopyCommandList->Close() failed at D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:268 with error E_INVALIDARG

    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101286162 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100812285 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100812025 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100827268 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101178758 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115083272 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115103914 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115084415 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 53945179 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 93519054 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115671915 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95040855 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95017041 bytes
    kernel32 {0x0000000000000000} + 94260 bytes
    ntdll {0x0000000000000000} + 315073 bytes

    above is a copy from the crash reporter.

  • ka_klick
    ka_klick Member Posts: 9

    Same, also Steam, Radeon Pro 580X - I sent in via crash reporter.

    Can't upgrade the driver, as it's integrated into an iMac booted into windows, and the drivers haven't been updated since fall. Just my luck, I also had just gone ahead and bought the expansion.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357

    For those that have this issue where it crashes on the cut scene specifically can you upload your log files here please.

  • freitas999
    freitas999 Unconfirmed, Member Posts: 4
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3736197#Comment_3736197

  • freitas999
    freitas999 Unconfirmed, Member Posts: 4

    I can not post my logs, it is saying that i dont have permission

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3736197#Comment_3736197