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OCE / SEA Players forced into laggy lobbies.

FawOCE
FawOCE Member Posts: 9
edited September 1 in Feedback and Suggestions

Dear Behaviour and DBD players alike.

As of 8.0.0, BHVR have created new servers that are intended to house both OCE and SEA players. Supposedly, the system will try to queue you into the best region possible compared to your location, but will also consider MMR that you have. They claim that whenever your ping is higher, the system has placed you in a queue where the MMR and ping are most suitable for you. Here you can see their claim word for word

However, if you had been playing during the anniversary, or since 8.0.0 in general, you may have noticed that the people you vs aren't exactly... good at the game. It seems the MMR thing just isn't real as the survivors / killers you've versed have been worse off than your normal server matches.

Outside of being mismatched in MMR, many people (myself included) have noticed that the queue times, especially killer queue times have DRASTICALLY increased, causing a lot of people to give up on the role until the queue times are fixed. Plus, even if you eventually get into a match after 5-10 minutes, it's highly likely you're placed on a laggy server that makes it impossible to use most killer powers.

Many of us have already put feedback tickets regarding this issue, however ever since one of our community members got the response seen above, NO ONE has received an answer from BHVR taking accountability for the changes. In fact, most of us have been told that the problems we're facing are OUR fault. or that we are responsible to fix the problem for ourselves, or asking for our Cloud ID's, in a way to check if it's an account issue, rather than a server wide problem that a lot of people have been dealing with.

PLEASE BHVR. I'm begging you. Fix this for us. Fix this for our SEA friends, and our OCE community. We don't want these servers. We want our own, we want to play on our native ping and not be forced into lobbies of up to 250+ ping.

Regards
Faw.

Post edited by EQWashu on

Comments

  • Proxxyn
    Proxxyn Unconfirmed, Member Posts: 1

    This issue is ruining my ability to enjoy the game. When myself or other survivors load into one of these lobbies, everyone is on 150+ ping and people are giving up on hook / unable to loop against decent killers. Additionally, many killers powers do not work properly because of the delay between using the power and server receiving the order (e.g. bubba chainsaw requires precise timing for 'charge' use, but chainsaw sweep will end despite perfect input because of massive ping delay, rendering effective power usage impossible. This is ONE example). These lobbies appear frequently. This is not a minor issue, but a common one for AU/NZ players.

    I have heard these concerns echoed by many dozens of people in the OCE (AU/NZ) DBD community but many don't know how to provide meaningful feedback to see this change reverted, or don't believe they are being heard, and are instead stepping away from the game. Please consider reverting this change. Thank you.

  • Bunnyx
    Bunnyx Member Posts: 1

    I am one of many people who has stepped away from the game for a while because of the ping issues arising from these new servers. The game is unplayable for either side. As a survivor, I'm being hit from so far away because of the 100+ to 200+ ping. As a killer, I hit a survivor but the lag is so bad that the survivor I just hit doesn't get injured. In a lot of cases, killer powers can't be used either. It takes so long to ready up the power and it's so crucial for some killers to be able to use the ability given to them.

    This is not fun. It is not helpful. It was not asked for. If anything, queue times have been worse than ever. MMR has changed so drastically. We did not need this. OCE especially was doing just fine as our own server. Sure it was a bit slow at times, but I would rather wait the 5 minutes for a lobby than have every match be riding on 150+ ping because the system seems to favour SEA even when 4 of us are OCE. How exactly is that fair?

    Please change this. We don't want it. It doesn't help us. We in OCE just want to be able to enjoy the game again.

This discussion has been closed.