To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Game not running at all

hu3du
hu3du Member Posts: 9
edited August 2024 in Bug Reporting

So, i've been playing dbd for a while, but i stopped briefly before update 7.7.0, when the game began to use UE5. Since then, the game became totally unplayable. First, it did not start, being stuck on a "rendering shaders" or something like that. Changing the game to force DX11 worked to bypass this, however, i still cannot play it because it either crashes on the menu, as soon as the cutscene ends, or it ends when starting to load a match. The game loads me on the map, my character appears, the camera does that little "spin" around the character and as soon as i am able to control my character, it crashes. Sometimes it gives me the error code of "hung" from UE, which i know that is because it froze for too long, but sometimes it gives a different error, of "D3D device being lost".

My pc specs are the following:
Intel i3-7020U 2.30GHz (integrated videocard)
12 GB Ram
Windows 10

And yes, i know my pc doesnt match the minimum requirements, but it was running fine before this began occuring, on an average of 50-60 fps. I already tried almost anything, so asking here is my last resort. Please, if someone knows how to solve this, or has the same problem, please answer

anyways, thank you if you actually read till here :D

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

This discussion has been closed.