When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Game keeps crashing midgame
My dbd keeps crashing while I'm in the middle of matches, or in the lobby (never in the title or on startup) I keep receiving the error below. Not sure what to do. Thanks.
Fatal error: [File:D:\Jenkins\Eclair_HF1\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1215] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at D:\Jenkins\Eclair_HF1\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101910564 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101718406 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101764761 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101780160 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101804655 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95659975 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95635777 bytes
kernel32 {0x0000000000000000} + 75133 bytes
ntdll {0x0000000000000000} + 372520 bytes
PLATFORM: Steam PC