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Game Crashing in Haunted by Daylight Event

ragingnurse
ragingnurse Member Posts: 1
in Bug Reporting

SUMMARY OF THE ISSUE:

I've been playing DBD for a while now and never experienced any crashing, although my PC isn't that great, it still ran DBD just fine, now it crashes any time i try to play the Haunted by Daylight event mode.

PLATFORM:

PC

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

I would join the Haunted By Daylight event game mode and I would be able to play, but when I'd get in a game it would randomly crash while playing. I played 5 matched and my game crashed 4 out of 5 of those matches in the Haunted by Daylight game mode.

VIDEO:

I don't have a video.

PLAYER LOGS:

  • Player logs are required from PC players only.

I'm not sure what player logs are.

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Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 17,938

    To find them logs

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
    4. The file called "DeadByDaylight.log" is your log file 

  • Alen_Starkly
    Alen_Starkly Member Posts: 1,189
    DeadByDaylight.log

    @Rizzo

    I am uploading my Log, because my game crashed just now, for the umpteenth time. When I play DBD normally, it crashes inside a match. When I play it via Geforce NOW, it crashes during the loading/offerings screen. This has been happening since the Halloween patch on Wednesday.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,357

    Can you put your PC specs here as well please and ensure that they meet the requirements listed on the Steam Store page.

    image.png

  • 2003max
    2003max Member Posts: 3
    edited October 19

    Gonna reply about this too, because i have same problem, i think. So, i was playing as a killer and got crashed first time after i've hit a survivor in event. Second time after i've start breaking a pallet in event. That was 2 crashes in a row. Also never had crashes before update

    DeadByDaylight-backup-2024.10.18-14.27.23.log
    DeadByDaylight-backup-2024.10.18-15.16.52.log


  • Alen_Starkly
    Alen_Starkly Member Posts: 1,189
    edited October 19

    I would like to add a few things. First, my laptop hasn't been meeting the hardware requirements since I started playing (2020), but I've always been able to play the game. However, the crashes started occurring since the Halloween patch.

    ALSO, please note that the game keeps crashing every time on Geforce NOW (free version at least). It always crashes as soon as the offerings screen disappears, and the match loading screen shows up (with the loading bar and the blue background).

    Geforce NOW does not utilize my hardware, as far as I know. It just streams the game to me. I hope that this information helps you with finding out what causes the crashes. Sadly, I can't fetch a log from Geforce NOW DBD, but I did post a log from regular DBD a few posts above.

    DBD on GeForce NOW crashes both on LOW and ULTRA settings.

    I really hope that you fix this soon, because I cannot play the game at all… 😥

  • Alen_Starkly
    Alen_Starkly Member Posts: 1,189

    I think you need to upload the file called "DeadByDaylight.log", like Rizzo mentioned, not the other ones (that have "backup…" in them.

  • Alen_Starkly
    Alen_Starkly Member Posts: 1,189

    I was replying to @2003max , but the reply didn't tag them for some reason.

  • 2003max
    2003max Member Posts: 3
    DeadByDaylight.log

  • Alen_Starkly
    Alen_Starkly Member Posts: 1,189

    Btw, I just played DBD With Geforce Now with my EPIC account. I have played a few matches, and didn't crash a single time.

    I've seen people suggest it on Reddit, that the crashing issue is related to the STEAM version of the game. I hope that this info helps.