Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Kill Switch update: The issue affecting Baermar Uraz's Ugly Sweater has been fixed and the cosmetic has been reenabled in all queues with this update.

My Killers and survivors are gone

SHADOW_REAPER
SHADOW_REAPER Member Posts: 2
edited December 2024 in Bug Reporting

SUMMARY OF THE ISSUE: I redownload the game after I got a PlayStation 5 and chose the PS5 version of the game and when I went to play all my killers and Survivors I had purchased through the DLC pack were missing. I then downloaded the PlayStation 4 version and I still had all my killers and Survivors on the version of the game. I have attached 2 screenshots from both the PlayStation 5 version and PlayStation 4 version of my DLC packs and on the PlayStation 5 version I am missing almost all my DLC packs.

PLATFORM: PlayStation

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I downloaded the PlayStation 5 version of DBD and opened the in-game store to look at the new killers and noticed that I was missing all my killers and Survivors purchased via DLC packs. I proceed to download the PlayStation 4 version of DBD and on that version I still have them.

Post edited by Rizzo on
1
1 votes

Declined · Last Updated

For account issues, please contact Support: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight

This discussion has been closed.