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My Killers and survivors are gone

SHADOW_REAPER
SHADOW_REAPER Member Posts: 2
edited December 2024 in Bug Reporting

SUMMARY OF THE ISSUE: I redownload the game after I got a PlayStation 5 and chose the PS5 version of the game and when I went to play all my killers and Survivors I had purchased through the DLC pack were missing. I then downloaded the PlayStation 4 version and I still had all my killers and Survivors on the version of the game. I have attached 2 screenshots from both the PlayStation 5 version and PlayStation 4 version of my DLC packs and on the PlayStation 5 version I am missing almost all my DLC packs.

PLATFORM: PlayStation

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I downloaded the PlayStation 5 version of DBD and opened the in-game store to look at the new killers and noticed that I was missing all my killers and Survivors purchased via DLC packs. I proceed to download the PlayStation 4 version of DBD and on that version I still have them.

193bc3a484e54-screenshotUrl.jpg 193bc3a2d9365-screenshotUrl.jpg
Post edited by Rizzo on
1
1 votes

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