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Killer crashes my game, but not Survivor

BeetEmUp
BeetEmUp Member Posts: 1
edited April 20 in Bug Reporting

SUMMARY OF THE ISSUE:
Playing as Killer in any capacity eventually crashes my game, whether it's in the Loadout screen or queuing for a match.

PLATFORM:
Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:
1. Start game
2. Select Killer
3. Wait for game to crash

VIDEO:
https://youtu.be/MqH4KtWqitk

PLAYER LOGS:
Fatal error: [File:D:\Jenkins\Icecream_HF2\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1215] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at D:\Jenkins\Icecream_HF2\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67314548 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67122310 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67168665 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67184128 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67208639 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 61080039 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 61055409 bytes
kernel32 {0x0000000000000000} + 190679 bytes
ntdll {0x0000000000000000} + 726268 bytes

  • Player logs are required from PC players only.
Post edited by BoxGhost on
Tagged:
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

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