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DbD 4.2.0 not compatible with outdated DirectX of Windows 7

howtocookazombie
howtocookazombie Member Posts: 4
in Bug Reporting

I couldn't test the beta, because there was an error with a DLL file, which affected only Win7 users. The official update from today doesn't work either and throws this error message. Seems to be an incompatible / outdated DLL file. Any plans to fix this bug for Win7 users?

dbd_error.png

In english:

In english: The procedure entry point "CreateDXGIFactory2" could not be located in the dynamic link library "dxgi.dll"

I guess it has something to do with the update of their graphics engine (Unreal Engine), which doesn't seem to support for Windows 7 in their newest versions, so it tries to use newer functions (CreateDXGIFactory2) which cannot be found in the older versions of DirectX DLL files under Windows 7. And Microsoft announced to stop support for DirectX on Win7 (and general support for the entire OS) long time ago. Do we have to upgrade to Windows 10 now, or plans Behaviour to release a compatibility update for the game in the near future?

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Comments

  • NickChinchill
    NickChinchill Member Posts: 68
    error.png

    I've just encountered this error as well. I'm really hoping there's some kind of fix so I can keep playing :c

  • Annoying_Legion_Main
    Annoying_Legion_Main Member Posts: 2

    same problem, if i have to pay 139 dollars to play a game ive spent about 50$ on, and if i lose my rift progress, i will be seriously pissed

  • Emeal
    Emeal Member Posts: 5,113
    2020-09-08_193437.jpg

    Ditto, DON'T FORGET TO VOTE UP THE TOPIC YOU MUPPETS!

  • Emby
    Emby Member Posts: 10
    edited September 2020
    DBD error.JPG

    Here it is in dutch. Please upvote the topic, you guys!

    Edit: total boomer with linking pictures, should've done it properly now

  • Paasei
    Paasei Member Posts: 1
    Knipsel.PNG

    same thing

  • fffan0903
    fffan0903 Member Posts: 2

    Try installing https://reshade.me/

  • Emeal
    Emeal Member Posts: 5,113

    I fixed this by updating to Windows 10, took me 2 hours, was free and dbd works like a charm now.

    I hate Windows 10 more as the next guy, but its problems I can deal with. Sorry, I can't wait for BHVR to figure it out.

    20200908215058_1.jpg


  • theweirdo61
    theweirdo61 Member Posts: 12
    edited September 2020

    Hi there,

    I'm on Win 7 64-bit SP1. As of patch 4.2 my game won't launch either. I get the initial easy anti-cheat loading with the dbd splash screen, then it goes away and the game doesn't launch after that. I do not get any error messages or notifications. I have both verified files and completely uninstalled and deleted the files and re-installed it, but the same thing happens. Worked perfectly fine prior to the update.


    Edit:

    https://forum.deadbydaylight.com/en/discussion/comment/1606417#Comment_1606417

    This actually worked. An unofficial fix, but I can launch the game now, and to think I wasted 2 hours re-downloading and re-installing the game. Cheers dude!