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We know players encountered different issues when playing the Black Banquet Event, and we wouldn't want you to leave the feast still hungry. We'll be providing 5M Bloodpoints to all players, redeemable in your in-game inbox. Thank you for your patience as we worked on these issues, and we hope to see you in The Fog!
Dbd on ps4 refuses to progress beyond the initialization completed screen
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4 days and still no news on the progress of the problem.
Telling us that it's solved is one thing and that's what we all expect, but keeping us informed of the progress would be good too, it will prevent us from thinking that you are only halfway to the problem. and that it will be resolved in 15 days.
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yes but when is the next update planned? did you really make a whole community and a platform wait for several days?
why other game which encounters on kind of problem the rule and launches as soon as possible a CORRECTIVE update to settle it as soon as possible and you, you keep us waiting?
contact support for what? to tell us that the problem will be resolved in a future update because the concern cannot be resolved on a case-by-case basis since it is a concern on your side!:
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exactly they are literally taking forever to fix it. its been 4 days and theres been no updates about this.
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Please refer to what Mandy mentioned above:
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I too am facing this problem. I really hope you guys can extend the rift as this is not fair to us who can’t play. We’d greatly appreciate it.
PS4 ID is jonHIVd1971
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Exactly thank you?! They seriously need to extend the rift
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This is happening to me also.
ps4 id: Kraze_karnage_
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I’m also having this problem
PS4 ID: kingswagkid12389
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Thanks for continuing to share information - please contact Support https://support.deadbydaylight.com/ for manual assistance in the meantime before a fix is applied in the coming week.
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I’m also having this problem
PSN ID: Decaffeinater
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Having the same issue. Game stops loading at Initialisation completed. Doesn't work on the ps4 or the ps4 version on my ps5. My PS5 controller doesn't work, so I use the ps4 version. So I can't play the game at all.
My PS4 ID: RiseOfTheGamer18
Hope this is fixed soon.
Thanks
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@Rizzo Can you help me in further detail? I already contacted support and they just told me to wait for a fix and that they'd investigate the problem further. They also told me that they haven't forgotten about me but I don't buy into that, because it's looking like the case. Email: daxmason077@gmail.com. PSN Username: Mygestic_heVin. Plz help.
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We better be getting 1mil bloodpoints or something to make up for this
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yeah I hope we can have the days extended for the rift or we can get some tiers unlocked automatically when we get back in. I appreciate that y’all have tried and spoke with us and gave us updates on it, this is very frustrating for alot of us. I know it’s not y’all’s fault or what was intended, I just feel like if this was a pc issue it would’ve been solved immediately.
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Just confirming that I'm also receiving the same canned response from support. If the full fix will be in the coming week as Jocelynbee mentions, that is acceptable for me, but still disappointing to have to wait that long since there's been no DBD for PS4 players since the launch on July 25th. For reference, this is what Support is saying, which doesn't provide a fix and basically says they'll get back to us when they feel like it:
Hello there, I must let you know this may be taking a while; however, we haven’t forgotten about you, we’ll be needing more time to investigate this issue further, and we hope to be able to count on your comprehension. We’ll make sure to contact you as soon as we reach any developments in your case. We greatly appreciate you bearing with us as we gather more information for your request, it really is of great help to our investigation. Kind regards, The Dead by Daylight Team
I definitely understand that I'm not the only one who has submitted a ticket, but sucks to receive no timeline for the manual fix that Rizzo, Mandy, and Jocelynbee say support will provide, thus having to keep waiting. Just wanting the mods to know that Support is not providing a manual fix as you are saying they will. If anyone has received this canned response and then actually received a manual fix, please post so we know what kind of timeframe to prepare for.
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Can I maybe get a step by step on how to contact the right person. I have just gotten told to wait it out, no news on a personal fix.
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This has been my exact response for my initial email, and one that I accidentally sent lol, definitely a canned response. I was also told that I can respond to them through the same email but when I went to ask them about a personal fix but was told they did not have an email to respond.
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Hope they fix this problem soon. Im just tryna play dbd😭
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Fr I just bought auric cells to get Nick Cage and to also get Nemesis who I wanted for forever but never got to buying and not I cant even get in lmao.
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I just submitted a ticket for this and one of your teams attempted to help, but unfortunately I'm still locked out from loading into game. So here is my username as well
PSN: TrapDachiChan
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@TrapChan Don't bother lmao 😂 @Rahhhpoop it is time you find a new game my friend 😁 @Coolcat_Kyle17 I can in fact confirm it's a copy and paste response, as I basically got the same message word for word with like 1 or 2 minor differences lol. They probably upgraded their response for u guys. @KingzDodongo At this point I'd ask for a refund. It doesn't look like they're going to be fixing this any time soon 😭 Also, if this does get fixed, we better get everything from the rift over the last 10 seasons, Cage for free, 2 Million BP, and 1000 Auric Cells as the first of three appetizers for the main apologetic course. I'm going to request every killer in the game for free too, even Demo who u can't get anymore. I think that's fair... Yeah?
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I 2nd this (ive never played the game often enough to complete a rift lmao)
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I'm also experiencing this issue. PsID is the same as my username: Leona_unearthed
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Hi, Yes i’m still having this problem, it’s only on my account and it’s only one of my playstations. My PS4 ID is Lxnaaa-_-
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@Rizzo @Jocelynbee @Mandy i sent two support tickets and got the same response. And it’s the same copy paste response as the others said it was. When’s the exact day of the update? And at what time because it doesn’t look like support is gonna fix it for everyone who contacted rn
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I think i found a solution. I tried everything like deleting the game and redownloading, restarting ps4, checking for game updates, and updating my software systems. The only thing that worked was deleting my ps4 account and logging back in through “create new user”. I think you should try this and let me know if it works for u. I’ve only had this problem for an hour and this solution fixed it.
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I think i found a solution. I tried everything like deleting the game and redownloading, restarting ps4, checking for game updates, and updating my software systems. The only thing that worked was deleting my ps4 account and logging back in through “create new user”. I think you should try this and let me know if it works for u. I’ve only had this problem for an hour and this solution fixed it.
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Im also having this problem.
PSN: xX_Kelvin_Xx12
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my game has been stuck on this screen since the update and i gave deleted dbd twice and redownloaded it twice. pls someone help me i havent played since the update.
my psn is:HESOBIG
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Same problem
Psn id Gideon_Killer
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Same problem
psn:xXkilzXx12
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How do I do this and do I lose progress? Do delete my dbd account or my PS4 account
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I AGREE THIS IS A MAN FOR THE PEOPLE
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@ScorpseClown They're not being very specific but according to a few people on Reddit it's likely sometimes next week, which is absolutely outrageous. We better get 10,000 Iridescent Shards or smt.
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@Lxnaaa You sure this safe bro 😭 I'm actually crying rn to scared to do this lmao 🙏 (PLEASE TELL US MORE)
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Im tryna find out too, im leeching PS+ so I dont have a cloud so if I lose stuff im just screwed
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Yeah I'm having this problem my ID is frostyleagend-_- please fix it
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Same problem here, I even factory reset my PS4 pro to see if it fixed the problem but it looks like its a server issue, it started after the last update.
My girlfriend's works normally on the same PlayStation but different account.
PSID: Halonzo64
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i'm having the same issue and i've redownloaded the game as well and didn't work.
PSN : Xeronicalam
email: kingtalalps4@gmail.com
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I am currently playing on PS4 without any issues. Except for yesterday when it crashed mid game and I got a small dc ban. I didn’t really care but it was still something that happened on PS4 and thought I should share.
PS4 ID: RIVERCREW25
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This happened to me on my main account. PsID is Bane_Huntsmen. I have another account I don't use and for some reason I can enter the game. It has zero progress and none of the characters or perks I've purchased. Really hoping to get it running on my main account.
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I have done the system restore and it's still the same. A full 5 hour restore.
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Hello, when do you think the update for that bug is going to release ?
Post edited by XMAD_gentlemanX on0 -
Honestly y’all shouldn’t reset everything, it’s not worth it. Losing all ur progress and achievements and purchases. I mean if you must play right now just make a new ps4 account and use that one for now. I will never understand why y’all are willing to delete everything permanently instead of waiting a week. SMH
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I thought about the full reset and when I was half way through the process I realized how crazy it was
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Same it won’t work for my accounts just my boyfriends ID ladydragon01_
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I'm having the same issue.
PS4 id : GlueTheHopless
Email : juliobarrio0000@gmail.com
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any news on the fix im still having this problem
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yea i've tried this didnt work for me
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