When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
PC Error - 8027. Can't start game {FIXED}
I'm having this issue where the game doesnt start up. it just gives me the 8027 error. same one others got from the PTB for the latest patch. I've never run into it before. Kinda worried. Any advice?
And just to follow the rulebook here.
Step 1; launch game
Step 2; hit enter.
Step 3; error 8027
Comments
-
I'm also getting this error, same one they had when they put the PTB up, lmao.
0 -
I also am having this same issue. Verified files, rebooted steam and PC. Launched other programs that use Easy Anti-cheat and did not experience issues in getting into the game.
0 -
Some accounts may have been caught with this error. When I log in with another account of mine, I do not get this error even if I run it on the same computer.
0 -
Can you please DM me cloud IDs?
0 -
We can't get our cloud IDs because we can't get into the game.
0 -
I have mine handy out of game just in case; worth a shot in case any of you have it somewhere. <3
0 -
Im having this same issue but on console. I guess we'll have to wait(?)
0 -
i will say if I use my friends account or my other steam account the game loads just fine, so it's definitely specific to certain accounts.
1 -
Got the same issue. Thought that maybe DBD had an outage of some kind after the update.
0 -
Same issue. Can confirm that it works on different accounts in the same computer, so it seems like it's account specific. Also saw some EGS users reporting the issue on their platform aswell.
0 -
I will say that as someone who does not have alts, I can't play the game at all. Since it is account specific, what would be the best course of action?
0 -
I have this issue only on my Steam version of the game.
My Epic Games version loads just fine.
I should be able to provide my Steam account cloud ID if that helps.
One random theory I have is that this is related to the frosty eyes and some other cosmetics disappearing from peoples account because I think I last logged out of the game with the hillbilly selecting using the oranges eyes cosmetic.
0 -
No idea, I do not have any alts but 2 of my friends do and they reported that. Right now we just can't play the game and they probably closed office by now lol.
0 -
It's not even 3PM for them yet, I'm sure they're still open for now.
0 -
I was gonna say, it's 11:49 AM on a tuesday, no way are they closed now.
0 -
Yeah you're right, just me thinking Europe is the only place in the world lol.
0 -
I'm having the exact same issue.
Steps I've tried:
Took all custom .ini settings out.
Verify Game Files
Reinstalled DBD
Cleared Steam D/L cache (that's helped with other stuff in the past)
Turned off my VPN.
Still no matter what, I'm greeted with the same screen.
Multiple people have told me that they have the issue, but can access it on another account. It's unfortunate, because I was very excited to stream the update today / go over recent changes, etc, but I haven't been able to login since the update went live. Should have been online 3 hours ago :(
I can message my steam cloud ID as well if it will be helpful. I believe it's the "player ID" from tickets, right? If so, I can copy and paste it from a previous ticket.
0 -
Here's hoping for a hotfix.
0 -
Take this with a grain of salt, but someone responded to my Tweet with this, and it ended up being true for me.
Is it the same for anyone else in this thread?
1 -
I've never had any of those actively equipped, nor do I care about them. So I doubt that's the issue.
0 -
I have no advice, sorry - I don't actively play on my alt account but saw someone mention it on a tweet that their alt worked and wanted to test it.
0 -
Thanks for the response, just wanted to make sure in case it's something simple like that!
0 -
I have the same problem after update
0 -
Yep, same thing here, playing from epic games. Steam seems to be working i guess.
0 -
Can confirm that steam DOES NOT WORK. Interesting that Epic users also are having the same issues.
0 -
Hello! Thanks everyone for your patience. The fix has now been deployed.
1 -
This is exactly the same issue people had during PTB release. Y'all had 3 full weeks to fix this... I'm disappointed...
0 -
0
-
Thanks for confirming, Seanzu!
0 -
Just adding up that is indeed fixed, but any indication of what caused this out of curiosity? Since this issue was at the start of the PTB aswell, but for everyone.
0 -
Thank you, problem solved
0 -
Resolved for me as well! Thank you guys for getting this done before the work day was over!
0 -
Resolved for me aswell, thanks for getting this solved so quick, u guys are the best. =*
0 -
Thank you all for the updates, and bringing it to the forums! 😍
Post edited by JocelynAwakens on0 -
I can confirm it works now! Thanks for the same day fix!
0
