Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.

PC- Crashing out after Intro cutscene

Duke_Ragereaver
Duke_Ragereaver Member Posts: 215
edited June 7 in Bug Reporting

I am on Steam, i was playing fine before the D&D update. now i crash out after the intro scene whether i watch it or skip it, fullscreen, windowed, uninstalling and reinstalling, and verifying all did nothing. i really hope this can get fixed before the aniversary, have an Nvidea RTX 3050 and an 11th gen I5 intel processor if that helps.

Post edited by Mandy on
1
Up
1 votes

Need more info · Last Updated

Comments

  • Duke_Ragereaver
    Duke_Ragereaver Member Posts: 215
    https://forums.bhvr.com/dead-by-daylight/discussion/416458/pc-crashing-out-after-intro-cutscene

    Fatal error: [File:D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] Interfaces.CopyCommandList->Close() failed at D:\Jenkins\Live\Engine\Source\Runtime\D3D12RHI\Private\D3D12CommandList.cpp:268 with error E_INVALIDARG

    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101286162 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100812285 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100812025 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 100827268 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 101178758 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115083272 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115103914 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115084415 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 53945179 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 93519054 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 115671915 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95040855 bytes
    DeadByDaylight_Win64_Shipping {0x0000000000000000} + 95017041 bytes
    kernel32 {0x0000000000000000} + 94260 bytes
    ntdll {0x0000000000000000} + 315073 bytes

    above is a copy from the crash reporter.

  • ka_klick
    ka_klick Member Posts: 9

    Same, also Steam, Radeon Pro 580X - I sent in via crash reporter.

    Can't upgrade the driver, as it's integrated into an iMac booted into windows, and the drivers haven't been updated since fall. Just my luck, I also had just gone ahead and bought the expansion.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,103

    For those that have this issue where it crashes on the cut scene specifically can you upload your log files here please.

  • freitas999
    freitas999 Unconfirmed, Member Posts: 4
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3736197#Comment_3736197

  • freitas999
    freitas999 Unconfirmed, Member Posts: 4

    I can not post my logs, it is saying that i dont have permission

    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3736197#Comment_3736197