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What to do about hateful users in end-game chat?

I just finished a match as solo queue survivor with two other survivors that queued in together.
Needless to say, they were what you expect from the stereotypical hate-filled always online individuals.

With that said, because I was cleansing dull totems, they ended up getting quite upset and threw the match & used me as a scapegoat to blame for them both dying quickly in chases. I did everything right in that match, I got iri lightbringer, gold benevelent, & iri evader.

I realized these two were out to get me when I realized during the match they were constantly trying to bodyblock me, lead the killer to me, & even worked with the killer to help find me.

Needless to say during end-game chat, I argued with them but ultimately cooled off and tried reasoning "politely" with them to figure out why they were raging which they told me as I aforementioned, they were INCREDIBLY upset that I was cleansing all the totems, to which I told them I have a challenge, and besides, it helped with me taking protection hits & limited Hex: plaything.

They repeatedly throughout this interaction told me things that I personally believe would get a users account terminated/banned but I will not repeat it here as it can be triggering & just not needed to repeat.

My ultimate question is, what is the best way of going about contacting support to ensure proper action is taken against these two users?

I do not mean to be difficult, but in the past I have reported DBD steam guides to DBD moderators that had both pornographic content & school children located in the guide (pictures). I reported this multiple times to DBD moderators to the point where I was not able to report it to them. After I direct replied to DBD moderator about the guide, I myself was permanently banned from the Dead by Daylight steam discussion forum. It was not until I reported the guide DIRECTLY to steam, that action was taken and the guide was taken down for pornographic content that also had pictures of children included in the guide.

I am just hoping that the reports I sent in are received by Moderators/Employee's that do not ignore the report as happened before.

Thank you & have a nice weekend!

Answers

  • Emeal
    Emeal Member Posts: 5,271

    https://support.deadbydaylight.com/hc/en-us/requests/new

    Report and move on with your day.
    Don't engage with them, they are mad as hell over a video game and you are not.

  • Marc_123
    Marc_123 Member Posts: 3,683

    Play on console (because no chat) or close end game chat on PC.

    You will never have a problem again.