To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Cannot Claim Iridescent Shards from BHVR Account on PS5

CountOfTheFog
CountOfTheFog Member Posts: 2,992

SUMMARY OF THE ISSUE:

Following the steps to get the 4500 Shards leads to an expired link. Step by step photos below. Also, manually updating the preferences doesn't grant them.

PLATFORM: PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

Followed the instructions on my BHVR Account when notified about Shards reward.

PHOTOS:

Screenshot_20241128_112748_Chrome.jpg Screenshot_20241128_112758_Chrome.jpg Screenshot_20241128_112804_Chrome.jpg Screenshot_20241128_112809_Chrome.jpg
1
1 votes

Pending · Last Updated

Comments