Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
http://dbd.game/killswitch
Junji Ito collection didn’t appear in my game
SUMMARY OF THE ISSUE: Junji Ito Collection didn’t appear in my shop, but other players have the access to it
PLATFORM: Steam
I reloaded my game 10 times and even restarted my PC twice and I still don’t have access to this collection.
Comments
-
On steam forum I saw about 6 people with same problem. Their countries were: Russia, Ukraine, Serbia
4 -
+1 problem in Ukraine region
2 -
I also ran into this problem
3 -
Shame. Seems like it’s intentional, China didn’t get it too. Seems like some specific countries are targeted. Not gonna buy anything now. Lost my trust.
3 -
They posted a trailer for China then deleted it and gave some statement, some apologies and no explanation
3 -
+ in Ukraine there are "!" on the characters in store but no skins are available. I really hope it's a bug.
2 -
it’s not, it’s already obvious, like 3 specific countries that licenser doesn’t like are locked from buying those
0 -
Its not about only 3 countries) I see people in steam discussions from Europe country, i think its just a bug
0 -
Russia Israel Ukraine and China really give some weird suggestions, but I also saw people saying there are also Romania and Serbia
0 -
<The items are unfortunately not available in all regions><Not a bug>
Who wrote this?) We need official information about the problems, if this is not a bug, but a deliberate ban on the purchase of certain countries. Please provide a list.
2 -
I have friends from Ukraine and Russia and they got the collection in their shops. Seems very strange.
1 -
I’m in the United States on Xbox and cannot see the collection banner on the shop homepage. I can look up each character that received a Junji cosmetic and see it them but I can’t see the whole collection. When I tried to buy the artist skin I receive a purchase failed error message. A console restart did not resolve the issue. I have never been to Ukraine, Russia, or China.
1 -
I am from Russia and i haven't it in the shop.
May be your friends just have different region in their steam.2 -
Why is there no PSA for this and the only answer we have is on a bug report forum post "Not a Bug · The items are unfortunately not available in all regions"?
2 -
region locked content in DBD … we are reaching a new low.
7 -
Why Ukraine? They are not the country invading another country?
0 -
Well, Ukraine is attacking new regions of Russia that joined it in the referendum🤔
2 -
Which makes sense since they were the country that got invaded in the first place.
3 -
Also the same problem for me. I'm from Bosnia, I restarted steam and PC several times, the collection wasn't there. Today I installed PTB, it also didn't appear, but other players have access to it.
1 -
Who did Serbia invaded according to your logic?
1 -
I am not here to clear bhvr names, but I think it's licenser who restricted certain regions they do not like. Seems like straight up racial thing even. But still, I think bhvr should have came out with the statement about Junji Ito collection being not available iin specific countries.
1 -
Huh? I didn't even mention Serbia, i was talking about Ukraine being banned from the skins.
0 -
What an oppression of rights. And what kind of discrimination. Maybe I wanted to buy this cosmetic for a long time.
1 -
I still have the skin available for purchase, I also have the Ukraine region, please fix
0
