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Initialization error or no network connection

LesAngel1987
LesAngel1987 Member Posts: 6

SUMMARY OF THE ISSUE: I try and log on and I get initialization error or no network connection. It says saved game error and says error code :0. I haven’t been able to log on all morning.

PLATFORM: ps5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: my internet is working fine . My PlayStation premium is active . I can’t get into the game . This has happened in the past and usually I can get in after trying a few times but not today!

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.

12
12 votes

Under Review · Last Updated

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Comments

  • briebrie
    briebrie Member Posts: 1

    Just tried logging in on Nintendo Switch and also got the same initialization error and then another error stating my version of the game was not valid and to update - checked for updates, and there are none. Tried to then log in 4 times after completely closing the game out each time, and receiving the same initialization error each time.

  • RFSa09
    RFSa09 Member Posts: 919

    OMg I'm having the same problem

  • LesAngel1987
    LesAngel1987 Member Posts: 6
  • NingennSamaa
    NingennSamaa Member Posts: 10

    Guys, so i used my phones hotspot and it let me play, i have spectrum. Im assuming its something to do with the internet but even then how do we fix that?

  • KingVII
    KingVII Member Posts: 9

    I’m about to make another bug report but I’m having the same issue. I also have Spectrum as an internet provider. Haven’t been able to play DBD in nearly a week. It’s the ONLY game I can’t play.

  • RFSa09
    RFSa09 Member Posts: 919

    The Problem still remains after the bone chill event

  • twasnotmee
    twasnotmee Member Posts: 5
    edited January 8

    I’m in central Texas and have the same issue. Works on my hotspot but not my home network through Spectrum. I have done ALL the troubleshooting. When will this be fixed?!

    Post edited by twasnotmee on
  • NingennSamaa
    NingennSamaa Member Posts: 10

    Guys i called Spectrum and supposedly some error occurred between my router and DBDs server causing it to no longer recognize my routers IP Address. Tomorrow ima go to Spectrum and swap out my router to see if that works, if not we're going to have to switch Internet providers if we want to play DBD.

  • RFSa09
    RFSa09 Member Posts: 919

    Man, I would wait a little bit more because I think this is a issue with their servers in general (I'm from Brazil) like, there's no way multiple providers had the same error on the same day on the same "game" you know? :/

  • twasnotmee
    twasnotmee Member Posts: 5

    @RFSa09 I have spectrum as well, living in Texas. I got a new router and a new modem yesterday and it still isn’t working. It’s very odd that it’s so intermittent. It’s not happening to everyone but just a few and no one can seem to figure out why or how to fix it.

  • twasnotmee
    twasnotmee Member Posts: 5
    edited January 8

    @NingennSamaa let me know if your new router works for you?

    Post edited by twasnotmee on
  • PhoenixTeru
    PhoenixTeru Member Posts: 5

    I am in Central TX with Spectrum as well and I cannot log into DBD on either of the 2 PS5s we have in our household. However I can log into it on my PC just fine on our wifi and when I use my Hotspot on my phone I can also sign in on my console.

  • RFSa09
    RFSa09 Member Posts: 919

    last time something like that happened was in the first resident evil chapter, playstation players basically couldn´t do anything

  • KingVII
    KingVII Member Posts: 9

    So I tried using my hotspot on my phone and can confirm it works. I’ve done everything else everyone has suggested for my PS5 with no luck. Are we all just screwed now? Spectrum isn’t going to help us. It’s going to have to come from BHVR. It seems odd to me that I can access literally any other game but DBD. I’m no fan of spectrum but come on….. it has to be something BHVR can fix.

  • NingennSamaa
    NingennSamaa Member Posts: 10

    we've been having this issue for about a week and BHVR has not addressed it other than saying its an "Internet problem"'. That means they are not going to be much help with this. If they are then its going to be a while, how long are you willing to wait?

  • NingennSamaa
    NingennSamaa Member Posts: 10
    edited January 8

    GUYS! IT WORKED! I switched routers and updated to the new Wifi 7 Router with Spectrum and it let me log in to DBD. I'll keep you guys updated, ima see if it lets me play a few matches before closing the application and try to log in again to test if i get the error code or not. But so far so good.

    EDIT: I played 1 match and afterwards got the No Internet Connection error booting me to the log in menu. I tried logging in and kept getting the No Internet Connection/Initialization Error. I dont know what to do now.

    Post edited by NingennSamaa on
  • NingennSamaa
    NingennSamaa Member Posts: 10

    yeah nevermind, i played 1 match and after that i got a No Network Connection error that sent me back to the log in and wouldnt let me log in after that. The Errors are still there. Dream short lived. I dont know what to do now.

  • RFSa09
    RFSa09 Member Posts: 919

    I also logged in for a few matches but it kicked me back, this problem happened to some people in October 2024, but now we now that it's on bhvr at least

  • KingVII
    KingVII Member Posts: 9

    Someone in my report told me to try changing my PS5s IP to static and port forward. I won’t be logging on again tonight to try so I wanted to leave it here in case anyone else has the chance to give it a shot.