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Initialization error or no network connection

LesAngel1987
LesAngel1987 Member Posts: 6

SUMMARY OF THE ISSUE: I try and log on and I get initialization error or no network connection. It says saved game error and says error code :0. I haven’t been able to log on all morning.

PLATFORM: ps5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: my internet is working fine . My PlayStation premium is active . I can’t get into the game . This has happened in the past and usually I can get in after trying a few times but not today!

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.

14
14 votes

Under Review · Last Updated

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Comments

  • briebrie
    briebrie Member Posts: 1

    Just tried logging in on Nintendo Switch and also got the same initialization error and then another error stating my version of the game was not valid and to update - checked for updates, and there are none. Tried to then log in 4 times after completely closing the game out each time, and receiving the same initialization error each time.

  • RFSa09
    RFSa09 Member Posts: 922

    OMg I'm having the same problem

  • LesAngel1987
    LesAngel1987 Member Posts: 6
  • NingennSamaa
    NingennSamaa Member Posts: 12

    Guys, so i used my phones hotspot and it let me play, i have spectrum. Im assuming its something to do with the internet but even then how do we fix that?

  • KingVII
    KingVII Member Posts: 9

    I’m about to make another bug report but I’m having the same issue. I also have Spectrum as an internet provider. Haven’t been able to play DBD in nearly a week. It’s the ONLY game I can’t play.

  • RFSa09
    RFSa09 Member Posts: 922

    The Problem still remains after the bone chill event

  • twasnotmee
    twasnotmee Member Posts: 8
    edited January 8

    I’m in central Texas and have the same issue. Works on my hotspot but not my home network through Spectrum. I have done ALL the troubleshooting. When will this be fixed?!

    Post edited by twasnotmee on
  • NingennSamaa
    NingennSamaa Member Posts: 12

    Guys i called Spectrum and supposedly some error occurred between my router and DBDs server causing it to no longer recognize my routers IP Address. Tomorrow ima go to Spectrum and swap out my router to see if that works, if not we're going to have to switch Internet providers if we want to play DBD.

  • RFSa09
    RFSa09 Member Posts: 922

    Man, I would wait a little bit more because I think this is a issue with their servers in general (I'm from Brazil) like, there's no way multiple providers had the same error on the same day on the same "game" you know? :/

  • twasnotmee
    twasnotmee Member Posts: 8

    @RFSa09 I have spectrum as well, living in Texas. I got a new router and a new modem yesterday and it still isn’t working. It’s very odd that it’s so intermittent. It’s not happening to everyone but just a few and no one can seem to figure out why or how to fix it.

  • twasnotmee
    twasnotmee Member Posts: 8
    edited January 8

    @NingennSamaa let me know if your new router works for you?

    Post edited by twasnotmee on
  • PhoenixTeru
    PhoenixTeru Member Posts: 5

    I am in Central TX with Spectrum as well and I cannot log into DBD on either of the 2 PS5s we have in our household. However I can log into it on my PC just fine on our wifi and when I use my Hotspot on my phone I can also sign in on my console.

  • RFSa09
    RFSa09 Member Posts: 922

    last time something like that happened was in the first resident evil chapter, playstation players basically couldn´t do anything

  • NingennSamaa
    NingennSamaa Member Posts: 12

    we've been having this issue for about a week and BHVR has not addressed it other than saying its an "Internet problem"'. That means they are not going to be much help with this. If they are then its going to be a while, how long are you willing to wait?

  • NingennSamaa
    NingennSamaa Member Posts: 12
    edited January 8

    GUYS! IT WORKED! I switched routers and updated to the new Wifi 7 Router with Spectrum and it let me log in to DBD. I'll keep you guys updated, ima see if it lets me play a few matches before closing the application and try to log in again to test if i get the error code or not. But so far so good.

    EDIT: I played 1 match and afterwards got the No Internet Connection error booting me to the log in menu. I tried logging in and kept getting the No Internet Connection/Initialization Error. I dont know what to do now.

    Post edited by NingennSamaa on
  • NingennSamaa
    NingennSamaa Member Posts: 12

    yeah nevermind, i played 1 match and after that i got a No Network Connection error that sent me back to the log in and wouldnt let me log in after that. The Errors are still there. Dream short lived. I dont know what to do now.

  • RFSa09
    RFSa09 Member Posts: 922

    I also logged in for a few matches but it kicked me back, this problem happened to some people in October 2024, but now we now that it's on bhvr at least

  • KingVII
    KingVII Member Posts: 9

    Someone in my report told me to try changing my PS5s IP to static and port forward. I won’t be logging on again tonight to try so I wanted to leave it here in case anyone else has the chance to give it a shot.

  • twasnotmee
    twasnotmee Member Posts: 8

    Going on day 5 with this issue. Austin,TX. PS5. Spectrum is my ISP. PLEASE FIX THIS.

  • fixitBHVR
    fixitBHVR Member Posts: 2

    been having this issue for almost 5 days. I’m not sure what or how it got triggered. The last time I played with no issues was on my PlayStation Portal and the only way I am able to play with no issues is like many have said is using their phone as a hotspot which is crazy. this is the only game the console has issues with.

  • piggyfilm
    piggyfilm Member Posts: 1

    This is also happening to me. I am in Austin TX. Using PS5. This started on January 4th at around 3am I was waiting to get into a match and upgrading my characters bloodweb when it kicked me out. Then I couldn't get back in ever since. 1 time I almost got in on the 6th but all it had was loading symbols on everything and wouldn't let me play. I CAN get in and play on my XBOX which is connected to the same router and modem without any problems.

  • wytebred
    wytebred Member Posts: 1

    +1 on this. I was pulling my hair out trying to figure this out. Austin… Spectrum… PS5… Jan 4! Can play with my phone's hotspot. Can play on PC. It all makes sense. I bought a brand new router and modem yesterday and was able to play one game before it errored out. Sony didn't have answers. Spectrum didn't have answers. BHVR support didn't have answers either [though they are very nice].

  • NingennSamaa
    NingennSamaa Member Posts: 12
  • twasnotmee
    twasnotmee Member Posts: 8

    but what if we only have the choice of spectrum? :( that’s soooo unfair.

  • NingennSamaa
    NingennSamaa Member Posts: 12

    Then we can only hope that BHVR can come up with a solution for this. But if BVHR is saying that its a problem with our ISP i dont know if theres anything they can do from their end :(

  • UknownShredder
    UknownShredder Member Posts: 46

    I had a long discussion about this with Chatgpt the other day. It had something to do with IP flushing in command prompt. Cant recall exactly but tell it your problems and then add flush ip command prompt worked before and perhaps it will take you back there.

  • UknownShredder
    UknownShredder Member Posts: 46

    Ah okay, i would still take the conversation with the AI friend. you would be surprised how much solutions it can come up with!

    Sorry to hear about this misfortune though it really sucks. I had to spend hours , tried to reinstall game and everything but the core of the problem was the internet i used. I got 3 different ones so while 1 was not working the other one was while both were " working" it wasnt until i flushed ips that it actually started to work again. try connecting with hotspot if you havent tried.

  • norahwithanh
    norahwithanh Member Posts: 2

    I’m also in Texas and have Spectrum and have been locked out of DBD on PS5 for about 5 or 6 days now. This is crazy! I’ve also done all of the suggested fixes from tech support…cleared the cache, rebuilt the database, rebooted everything, uninstalled and reinstalled, reset the DNS settings, tested the connection…nothing seems to work.

    All my other games are loading fine (Fortnite, Frank Stone, etc) and all my devices/apps work fine on my network. 

    I finally tried to connect to my mobile hotspot and the game loaded and I was able to play successfully. Which means it has something to do with my router/modem/network. Has anyone found a solution? DBD what are you doing to fix this??

  • dragonstorm4381
    dragonstorm4381 Member Posts: 2

    been having the same issue for over a week. I live in Texas use a ps and have spectrum idk who to even contact because it could be 3 different issues

  • fixitBHVR
    fixitBHVR Member Posts: 2

    holy. I don’t want to jinx it but I think it’s fixed y’all!!

  • RFSa09
    RFSa09 Member Posts: 922

    Guys! Try to log into the game! Dbd at 12:00 AM is working there! I gonna play one match and try more later to see if it is actually fixed!