KingK

just popping in as i've been notified i got 500k and 600k and only got the 600k.... rather odd....

This is a screenshot to show what I'm meaning I forgot to include it.

Hey All! Just woke up and my game is working!! I must say it is truly a waiting game but they are making it happen. So a big thank you to dev's and support for sorting mine out and I hope they get to everyone else's real speedy! I appreciate them being so active here in the forums which was great! Fingers crossed we do get…

Would love to say yes mate but it truly seems we need to wait for dev's to manually fix our accounts or wait for the hotfix. Unfortunately we don't have much of a choice.

I know someone already has, but I’ve contacted Xbox and spoke to their windows store team to see if they could and they’ve advised they can’t do anything aside from refer us to the developers website to seek support there. also surely they will provide some form of compensation for us all missing a week and a bit of…

Have messaged the devs again to receive another “we need more time” Im becoming frustrated now as it’s gone completely quiet and it would be nice to have some clarity to what the issue is and if there is a fix as Mandy mentioned. why after all this time has this fix still not been provided to other players. I’m just really…

Thank for the update Mandy, I've sent through all required information back to support but have not been provided a trouble shooting specific to my account how can I access this? thank you in advance.

Howdy all, ive just been through with customer support and been provided similar trouble shooting to be advised they’re still investigating this matter and will update me when they have information. So nothing here has really changed. I really hope this gets fixed soon as this is wild. I also hope maybe this provides an…

Morning all, can see this still hasn’t been fixed. I was hoping for a patch today although it’s seeming more and more unlikely. It’s almost been an entire week without access to this game which is quite wild. I play this on quite a consistent basis, so missing out on this new rift and all the blood points is quite…

Hey all, I haven’t really posted yet but been following this thread closely in hope of a fix. I saw another poster has been dealing with Sandra as have I. I sent through a report seeking ammendment the moment the mid chapter dropped. Though Sandra is trying to fix this the best she’s done I still have error and can confirm…