VII

Can we get any type of response on this matter as we are approaching four months of silence and no fix. The moderator that viewed this post required more info and Mitsota101 was kind enough to make a clip showcasing that Bot Preset 1&2 have merged and bugged out.

Thanks for making the clip Mitsota :)

Hey, if you guys could take a moment to upvote my post we might be able to get someone at Behaviour to listen! https://forums.bhvr.com/dead-by-daylight/discussion/421273/missing-dlc-xbox-to-steam-broken-promises/p1?new=1

Hopefully they'll take the time to actually help people affected by this issue (and solve it for future incidents). However all I can do is continue to bump this post daily. Myself and almost everyone else affected by this issue has contacted customer support as instructed but have been ignored (and I had a post taken down…

Thanks for the reply. I have just double checked all of the DLC packs I’m missing on steam and I can confirm that no I am not family sharing any of it and completely own it on my account. I appreciate the help either way though.

After even more research, I can almost 100% confirm and narrow down the issue being any content purchase on Xbox through the Microsoft store is not syncing properly with other platforms and requires repurchase despite owning and progressing that content. Behaviour please look into this. The minimum cost to reacquire the…

You guys are not alone on this issue. A week later and not a single response for my support ticket. Two Bug reports, one declined and the other virtually ignored. Two support tickets(1 week apart), both ignored. This is just plain incompetence.

Additionally, after going through everything Behaviour recommended and the different channels, this is the response people are getting. Silence…

After trying to bump the issue up by resubmitting a Bug Report that involves Content being purchased with money being partially taken away with cross-progression and requiring repurchase, this is the response. I stated that I already contacted support a week ago and have heard nothing since. This is just anti-consumer…

I have booted up the game on my Xbox and no I'm not family sharing. I've booted up the game on my console and tried again on my pc however it had no effect. I also reinstalled the DLC packs on my console thinking that was the issue and tried again however that also had no effect.