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Newsletter banner not received

GamingDwarf2003
GamingDwarf2003 Member Posts: 5
in Bug Reporting

I never received the banner that you were supposed to get for signing up for the newsletter, I’ve been signed up since November of last year and only received one thing before

11
11 votes

Declined · Last Updated

Comments

  • beccai
    beccai Member Posts: 14

    I didn't either. Seen many people on twitter say the same.

  • CountOfTheFog
    CountOfTheFog Member Posts: 2,338

    My friend and I still haven't received ours either

  • TragicSolitude
    TragicSolitude Member, Alpha Surveyor Posts: 7,347

    I submitted a ticket but no response yet. Four email addresses, no banner. This happens every time they send out a code, I don't understand why they continue to do this. I got emails about the new Tome dropping back in May, so I damn well know I'm subscribed.

  • YulechkaLive
    YulechkaLive Member Posts: 149

    I hasn't received either

  • CaptainHustles
    CaptainHustles Member Posts: 189

    Same here

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,168

    If you've not received it and you are sure you were signed up with all the right boxes ticked prior to the requested date, you will need to contact our support team who will check eligibility and be able to grant the item.