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deleting linked account for cross progression

Rockandrew26
Rockandrew26 Member Posts: 3
in Ask the Community

hello i was trying to link my girlfriend account Nintendo switch account to the PlayStation account i made for her so i could buy her skins or get her more bloodpoint but unfortunately when i was linking the account for some reason it didn't let me sign into any PlayStation account and automatically added my account i tried unlinking and just making another account and linking the switch and PlayStation account but since i linked the switch account to the old account i cant added to the new one i made is there a way to resolve this issue maybe a way to permanently delete a BHVR account or unlinking a account permanently

Best Answers

  • TragicSolitude
    TragicSolitude Member, Alpha Surveyor Posts: 7,347
    Answer ✓

    When you unlink an account, there's a 60-day wait before you can add a new account on that same platform. There is also a 60 day wait period to add the platform account you unlinked to a different BHVR account.

  • TragicSolitude
    TragicSolitude Member, Alpha Surveyor Posts: 7,347
    Answer ✓

    I should also mention, I haven't been able to log in to my PlayStation account through my PC for months. I have to log in to my PlayStation account through my phone, for some reason the mobile version of the website works.

Answers

  • Rockandrew26
    Rockandrew26 Member Posts: 3

    thank you so much for your help 😀

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,186
    image.png

    Cross-Progression Release FAQ – Dead by Daylight

    From the FAQ, once an account is linked it cannot be unlinked and a new one added. That's not possible I'm afraid. And if the accounts have been synced, they are unable to be unsynced.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,186
    edited August 27

    The 60 day wait was something that was only the case before Cross-Progression was implemented, it no longer applies.

  • Rockandrew26
    Rockandrew26 Member Posts: 3

    so what ur saying is theres nothing i can do

  • TragicSolitude
    TragicSolitude Member, Alpha Surveyor Posts: 7,347
    edited August 27
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3787091#Comment_3787091

    Wait, I thought accounts only couldn't be unlinked if cross progression was actually acitvated? That's what the FAQ stated for a while even after cross-progression was released.

    So, if a platform account is added to your BHVR account in any way whatsoever, that's permanent?

    Edit: I just want to add, if that's the case, that's really bad. PlayStation login has been broken on PC since before cross-progression went live. There's a "Can't connect to the server. (18.f16ac917.1724794012.7cd904c4)" for everyone. This makes it very easy for something to go wrong when trying to link a PlayStation account to a BHVR account. I understand not being able to unsync accounts, but not being able to fix it when an incorrect account is linked is seriously awful.

    Nintendo accounts aren't very friendly for linking, either. They don't show usernames/account details.

    Post edited by TragicSolitude on