We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
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No response to tickets

Yale
Yale Member Posts: 2

Hi all, I sent a ticket to support 1 week ago a little more a little less and I still haven't received a reply.What can I do? I read that maybe writing here in the forum could help, is that true?

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 17,938
    edited November 4

    Nothing we can do about it on the forums.

    They might be experiencing a surge of tickets and a reply might take a bit longer than usual, but you have to wait for them, just be sure not to open new tickets, because that will send you back into the queue.

  • Yale
    Yale Member Posts: 2

    Ook, thanks