To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application

Game Freeze and disconnect when using key on Nostromo Wreckage chest.

Kaleb
Kaleb Member Posts: 5
edited July 31 in Bug Reporting

SUMMARY OF THE ISSUE: I opened the Nostromo Wreckage special chest and my game disconnected it could just be a coincidence but its basically unheard of for me to get random disconnects but it might have been i have no way to recreate this bc i dont have a second person to try it with so might no be a real issue but it seems likely since the chest has special coding around it.

PLATFORM: Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

  1. Unlocked nostromo wreckage secret room, (was injured and was vsing the alien)
  2. Started unlocking the chest about 33%
  3. relised i had a key and tried the new unlock feature
  4. No item in chest, key disapeared from hand
  5. was able to move for about 2 seconds then character froze in place for about 10 seconds in a way i have never seen in 3k hours, the suddenly disconnected "dedicated server not responding.

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.
Post edited by Kaleb on
Tagged:
1
1 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619

    Could you please attach the logs?

    To find them:

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file

    Thank you.

  • Kaleb
    Kaleb Member Posts: 5

    Sorry i did attach it i dont know what happened before. Here they are. hopfully they work this time

  • Kaleb
    Kaleb Member Posts: 5

    Looks like that didn't work, here

    https://mega.nz/file/yrxS1ZwK#lWaJR17qA2JBDBugl4wrR6PU1-Kpem_qFsyf37FxmTk