Comments
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Hello, just to clarify the part regarding videos and logs, they simply make it easier to identify and recreate the bug. I am not sure why your reports were closed instead of asking for logs, but I'm looking into them.
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Could you please attach the logs to the report? You can find them here: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. If it does not open the Dead by Daylight Logs…
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We do not discuss bans publicly. If you already contacted Support, wait for their reply and if you want more information they are the only ones that can give you an answer.
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If you encounter a cheater, please record your match, report in game and open a ticket here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight Thank you.
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I'm sorry you feel like you did not receive enough compensation, however this is not something we can solve here on the forums. You can try asking more information to Support, but if the process is automated I doubt anything else can be done.
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To find your Dead by Daylight logs: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. If it does not open the Dead by Daylight Logs folder, it may mean that when…
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We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight and if you already contacted them, wait for their reply.
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. And please create one report for each issue you encountered. Thank you.
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Just a reminder that naming and shaming is against the rules, so please discuss the topic without personally attacking anyone, content creators included. Thank you.
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If you encounter a cheater, please report them in game, record your match and open a ticket here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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If you encounter a cheater, please report them in game, record your match and open a ticket here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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There is a simple reason besides this being a discussion platform and not Player Support: witch hunting. Users could simply post the profile of players they don't like and that would become quickly a mess, with players shunned and attacked simply because someone did not like how they played and "exposed" them as a cheater.…
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DBD Mobile is managed by a different team, you can contact them here:
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Let's keep the discussion civil and constructive, thank you.
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You can collect the logs even if a crash happened. To find your Dead by Daylight logs: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. If it does not open the Dead…
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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Correct. The developers post there news and updates and sometimes they do Q&As on Reddit, but the admins and moderators are community members, not BHVR.
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The subreddit is run by the community.
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Closing this here, as we already requested to keep the discussion civil.
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Let's keep the discussion civil and constructive. Thank you!
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You won't get banned for getting someone else downed accidentally. As long as you are not intentionally leading the Killer to other Survivors, you will be fine.
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Accidentally leading the killer to other Survivors is not a bannable offense, same for bumping into another Survivor. What you are describing is simply making gameplay mistakes.
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If you are not able to upload the clip, simply upload it to YouTube and post the link.
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A DDoS attack would take down your entire connection, not just the game, what you are describing is simply being booted out of the match. In any case, if you believe you are experiencing a DDoS attack, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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We do not discuss bans publicly. If you want more information please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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For account issues, please contact Support: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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If you have issues uploading a clip, please upload it to YouTube as unlisted and post the link. Thank you!
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We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight Just to clarify, the bot is only on the website and once the ticket is made, it is taken over by a member of the Support staff.
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We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight If you contacted Support already, wait for a reply and do not open new tickets as it would send you back into the queue.
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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Let's please keep the discussion civil and constructive, thank you.
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You can post in our Feedback and Suggestions section fi you have anything to suggest:
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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Nothing we can do about it on the forums. They might be experiencing a surge of tickets and a reply might take a bit longer than usual, but you have to wait for them, just be sure not to open new tickets, because that will send you back into the queue.
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We do not discuss bans publicly, if your friend wants more information, they can contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight
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You can upload the video to YouTube and post the link.
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Thank you!
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Sounds like a cheater, as far as I am aware, there are currently no bugs regarding that.
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As Katsuh and Hermit already explained, the in-game actions you mentioned are not reportable offenses and if you have doubts, please refer to the game rules: Regarding the threats you received in your PSN messages, you have to report that to the platform itself, as BHVR has no control over it. Now if you encounter…
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Thank you!
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Could you please attach the logs to the report? To find them: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. The file called "DeadByDaylight.log" is your log file
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Let's keep the discussion civil, thank you.
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A screenshot is not necessary, but you are on PC, so you should attach the logs. And again, simply follow the steps.
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When you open a report, there is a preset template: Just follow the steps given and attach videos and logs (if you are on PC). For what I'm seeing from your reports, you did not follow the template and you did not attach videos and/or logs.
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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It's a known issue and it's being investigated:
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.
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Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.