Rizzo

We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight Just to clarify, the bot is only on the website and once the ticket is made, it is taken over by a member of the Support staff.

in DBD false ban. Comment by Rizzo November 11

We do not discuss bans publicly. If you want more information, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight If you contacted Support already, wait for a reply and do not open new tickets as it would send you back into the queue.

in False Banned Comment by Rizzo November 11

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Bitching about the twins being bugged 2 : The empire strikes back Comment by Rizzo November 11

When reporting an issue you encountered on the PTB, please use the correct section and follow the given template: Thank you.

in New killer: MORI bug Comment by Rizzo November 8

Let's please keep the discussion civil and constructive, thank you.

in Looks like many people reached an agreement of using knockout Comment by Rizzo November 6

You can post in our Feedback and Suggestions section fi you have anything to suggest:

in How can I send my suggestions to the game development team? Comment by Rizzo November 6

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Bardic Inspiration just doesn't work Comment by Rizzo November 5

Nothing we can do about it on the forums. They might be experiencing a surge of tickets and a reply might take a bit longer than usual, but you have to wait for them, just be sure not to open new tickets, because that will send you back into the queue.

in No response to tickets Comment by Rizzo November 4

We do not discuss bans publicly, if your friend wants more information, they can contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight

in Reporting issue Comment by Rizzo October 29

You can upload the video to YouTube and post the link.

in Bloodpoint modifiers not working properly (Getting less BP than I should?) Comment by Rizzo October 29

Thank you!

in Is there a bug to get the dev shirt? "crew" Comment by Rizzo October 28

Sounds like a cheater, as far as I am aware, there are currently no bugs regarding that.

in Is there a bug to get the dev shirt? "crew" Comment by Rizzo October 28

As Katsuh and Hermit already explained, the in-game actions you mentioned are not reportable offenses and if you have doubts, please refer to the game rules: Regarding the threats you received in your PSN messages, you have to report that to the platform itself, as BHVR has no control over it. Now if you encounter…

in The toxicity in this game needs to be dealt with/punished Comment by Rizzo October 28

Thank you!

in INSTANTLY FREEZES KILLER GAME AND DCs THEM!!! Comment by Rizzo October 24

Could you please attach the logs to the report? To find them: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. The file called "DeadByDaylight.log" is your log file

in INSTANTLY FREEZES KILLER GAME AND DCs THEM!!! Comment by Rizzo October 23

Let's keep the discussion civil, thank you.

in Why are there no unwritten rules for survivor? Comment by Rizzo October 21

A screenshot is not necessary, but you are on PC, so you should attach the logs. And again, simply follow the steps.

in I don't understand this new (for me) bug report section template. Comment by Rizzo October 21

When you open a report, there is a preset template: Just follow the steps given and attach videos and logs (if you are on PC). For what I'm seeing from your reports, you did not follow the template and you did not attach videos and/or logs.

in I don't understand this new (for me) bug report section template. Comment by Rizzo October 21

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Event tome not activating Comment by Rizzo October 21

It's a known issue and it's being investigated:

in So why have devs decided to board up like 3/4 of all main building doors? Comment by Rizzo October 21

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in The problem with survivors in the event Comment by Rizzo October 21

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in bug on the falling part in silent hill midwitch me and my buddy were stuck there for about 20-30 min Comment by Rizzo October 18

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in BHVR PLS PAY ATTENTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Comment by Rizzo October 18

Thank you!

in Game locks in loading in lobby when match found during bloodweb purchase Comment by Rizzo October 18

To find them logs Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. The file called "DeadByDaylight.log" is your log file

in Game Crashing in Haunted by Daylight Event Comment by Rizzo October 18

If you could attach the logs, that would be helpful. To find them: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. The file called "DeadByDaylight.log" is your log…

in Game locks in loading in lobby when match found during bloodweb purchase Comment by Rizzo October 18

The developers who check the forums, do so in their free time. Part of the Community Managers' job is collecting feedback and reporting it to the various teams, so that's why they participate more actively to the platforms (not just the forums as this is not the only place where feedback gets collected). So the answer is…

in Does Mathieu Cote checking the forum? Comment by Rizzo October 17

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Spirit bug for hearing no whossy sounds in phase-walk is fun for killer. Comment by Rizzo October 16

Just to clarify, working with the other team is against the game rules, so if you encounter it, you should record your match, report in game and open a ticket here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight I do not think an automated system for this type of offenses is something…

in game lacks automated punishment for troll survivors helping killer Comment by Rizzo October 16

Just to echo Peanits' words, please participate to the original Reddit thread and share your ideas there:

in Early preview at possible Trickster update (Official) Comment by Rizzo October 16

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Knight is going to be killswitched (again) Comment by Rizzo October 14

Closing this here, as the discussion keeps becoming an argument.

in Addressing DCers and Hook Suicides Comment by Rizzo October 11

The thread was moved to the correct section, as technical issues are discussed here.

in Horrendous Performance Comment by Rizzo October 11

Let's keep the discussion civil and on topic, thank you.

in Addressing DCers and Hook Suicides Comment by Rizzo October 11

Thank you!

in 1 and 2 presets on bots in custom matches are tied Comment by Rizzo October 10

To find your Dead by Daylight logs: Press the Windows Key + R to open the "Run" command. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs Click "OK" - this will open your Dead by Daylight Logs folder. The file called "DeadByDaylight.log" is your log file

in 1 and 2 presets on bots in custom matches are tied Comment by Rizzo October 10

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Bardic Inspiration Bugged ? Comment by Rizzo October 10

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Feng Min outfit problem Comment by Rizzo October 9

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Scratch Marks Bug? Comment by Rizzo October 9

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the given template. Thank you.

in Chucky Bug Fix needs to be a top priority Comment by Rizzo October 4

We do not discuss bans publicly, if you want more information please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight

in why ban? Comment by Rizzo October 3

Let's keep the discussion constructive and respectful, disagreeing is fine, let's just avoid personal attacks. Thank you.

in Why do people keep doing that? Comment by Rizzo October 2

Let's keep the discussion constructive and on topic, thank you.

in Bhvr i hope butcher of skull merchant and unknown nerfs are not heading live are they? Comment by Rizzo September 30

For Account issues like this, please contact Support here: https://support.deadbydaylight.com/hc/en-us/categories/6713776396180-Dead-by-Daylight

in Missing some cosmetics and a banner, from account when merging them. Comment by Rizzo September 27

If you want to add information to a bug report, please upvote it and comment on it, no need to open a thread here. Thank you.

in could you fix the knights power please? Comment by Rizzo September 27

There is not much we can do here, if you already had an answer from Support you can try to ask for more information.

in Lost the ability to play 5 survivors I paid for Comment by Rizzo September 26

Tunneling and camping are not bannable and will probably never be, as they are strategies and part of the gameplay, moreover in certain scenarios they are the correct play. We can discuss how these strategies, that can indeed be rough and unfun to deal with, can be discouraged or how alternative playstyles can be…

in Tunneling and Slugging Comment by Rizzo September 26

Just chiming in to say that the team is aware of the issue and working on a fix.

in Lvl 1 perks in chaos shuffle? Comment by Rizzo September 25

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the guidelines. This specific issue has already been reported and it's currently under review.

in Why are the perks in chaos shuffle tier 1? Comment by Rizzo September 25

Hello, when you want to report a bug, please check the bug report section to see if it has been reported already and upvote it, otherwise you can open a new report following the guidelines.

in Is Thrill of the Hunt/Undying still bugged? Comment by Rizzo September 23

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