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Lost access to my characters [Geforce Now- STEAM]

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mhspy
mhspy Member Posts: 4
edited August 2023 in Bug Reporting

So I was one of the small percent who fully invested in Dead by Daylight when Stadia began. I was so happy when I got to merge my account to Steam when Stadia shut down. I've been only able to play DBD via Geforce and have had access to all my stuff. Please tell me why today the DLCs were removed for me? help! Did you guys post something stating this would happen or is this a bug? Do I got to buy all of the DLCs again? I literally had all of this yesterday.

Post edited by Mandy on
6
6 votes

Fixed · Last Updated

This issue was fixed previously, if you have another issue that is similar please make a separate report.

Comments

  • hailxsatanxeveryxday
    hailxsatanxeveryxday Member Posts: 910
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    Same problem here.

  • lostlocker
    lostlocker Member Posts: 13
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    same. i lost access to several killers and characters

  • Tulsic
    Tulsic Member Posts: 4
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    Came here looking to see if others were having the same issue. My son and I lost most of our characters. He has The Knight now which he didn't have before. So that's new.

  • xrayatom
    xrayatom Member Posts: 12
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    I can confirm also. I had them all earlier this evening. DLC for killers and survivors gone.

  • shootonsight
    shootonsight Unconfirmed, Member Posts: 3
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    Same thing happened here. Most of my characters are gone... I'm hoping it's a bug. Following.

  • hailxsatanxeveryxday
    hailxsatanxeveryxday Member Posts: 910
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    Frustrating that this is happening halfway through an anniversary event. I know they'll probably look into it, but.

  • bioboy40k
    bioboy40k Member Posts: 1
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    Same here for me and my spouse. I hope they fix it soon.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 22,307
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    Were you all previously on Stadia?

  • xrayatom
    xrayatom Member Posts: 12
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    @Mandy. Yes, I had content from Stadia, but since they closed shop I've been on Steam.

  • shootonsight
    shootonsight Unconfirmed, Member Posts: 3
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    @Mandy +1 started on Stadia, moved over to Steam. Hoping for a quick fix.. Had just purchased the season pass.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 22,307
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    Thank you for your replies...we will take a look into this.

  • lostlocker
    lostlocker Member Posts: 13
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    i was on stadia yes

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 22,307
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    Hi, can you reboot and see if you've regained access to your content please?

  • xrayatom
    xrayatom Member Posts: 12
    edited June 2023
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    @Mandy Looks like it worked for me! Thanks for your quick help.

  • shootonsight
    shootonsight Unconfirmed, Member Posts: 3
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    @Mandy all resolved on my end! Much appreciated! 💀🪓

  • lostlocker
    lostlocker Member Posts: 13
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    @Mandy fixed, thank you

  • Tulsic
    Tulsic Member Posts: 4
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    Just popping in to also confirm I have my characters back!

    I also moved from Stadia to Steam. Yay Steam Deck!

  • mhspy
    mhspy Member Posts: 4
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    Yes this is working now! Thanks so much!!!!

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 22,307
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    Thank you so much for popping back to let me know, much appreciated <3

  • hailxsatanxeveryxday
    hailxsatanxeveryxday Member Posts: 910
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    Fixed for me, too. Thanks for getting this done so quickly. Didn't get to play the first few days of the event because I was busy with something other than DBD for once in my life.

This discussion has been closed.