Please note: Although we may stop by occasionally, this is not a developer Q&A.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

How can one fix the game crashing 10-15 minutes into every match?

The game keeps crashing 10-15 minutes into a match. This is on PC. Can someone help me?

Deathslinger1of2


Deathslinger1of2 Member Posts: 8

June 26

On PC, consistently through several matches public and custom the game crashes 10-15 minutes into a match. This was playing survivor. My friend has this problem, has tried everything, and nothing works. I saw a post about the same problem from another person under the Questions discussion board:


Is there a way i can even play the game?


Sarahgames26


Sarahgames26 Member Posts: 2

8:17AM edited 8:27AM

Hi everyone

I have been having a problem with running DBD on my laptop ever since the Singularity/masquarade event dropped. To summarize my problem: I boot up game (killer, survivor or custom, doesn't matter which), play game normally for around 10-15 minutes, game start flickering and bugging out visually (my UI/HUD is completely fine throughout this), i play game in this handicapped state for 3-5 more minutes (if i'm lucky and it doesn't crash immediately) and then i get booted back to steam. It's not my internet (i have checked) and it's not my laptop either as it can run other games completely fine. I have done everything in my power to get it to work from my side (re-installing, updating my own laptop, verifying the files) but nothing works. I tried seeing if it was a bug in the bug report section, but it was apparently not. Is anyone else experiencing this or has any tips to what i can do to help either lessen or solve my situation? I love playing this game with my friends and it sucks that i can't play it without getting booted every 30 minutes-ish. I can add videos of this happening if anyone wishes to see what i mean