We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
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We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Support doesn't react to cheaters at all?
Gargo
Member Posts: 14
The latest cheaters such insolent that use disabled Knight's perk. Provided screenshots but support bots say "provide a video or we won't even look at it" and close tickets. Just #########?!
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Comments
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I'm sorry you are dealing with this frustration.
But to clarify, Support absolutely does handle report on cheaters & hackers, and players are banned for breaking this rule. Because no player is banned without proof, for reporting Cheating/Hacking, a Support Ticket with video evidence is required (along with the in-game report that is required for all reports, regardless of the rule broken, to flag the match).
For more information, you can find the Game Rules & Reporting here: https://forums.bhvr.com/dead-by-daylight/kb/articles/139-game-rules
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