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All Characters Missing Cosmetics

TheAzureRavyn
TheAzureRavyn Member Posts: 3
edited July 25 in Bug Reporting
20250723201439_1.jpg

SUMMARY OF THE ISSUE: Customizations tab shows no cosmetics, even though I own some.

PLATFORM:

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: When visiting the customizations tab, it shows that I have no cosmetics. By navigating to the store, I am able to click on the cosmetic and apply it from there.

Resetting to the main menu and re-entering did not fix it. Restarting the game also did not fix it. This occurs both in the standard lobby and the 9-Year Anniversary Event lobby.

I bought some cosmetics during the session, namely Anniversary Masks and the Glitchtrap skin. I did not open the cosmetics tab before the purchase today, so I can't say when the issue began occurring.

The log after restarting the game:

DeadByDaylight.log
Post edited by Coordi on
Tagged:
1
1 votes

Not a Bug · Last Updated

If you are missing cosmetics, please check the solution below for filters. If this does not resolve the issue, please contact Support. https://support.deadbydaylight.com

Comments

  • Wezqu
    Wezqu Member Posts: 638

    You most likely have filters on. In the Customizations tab press the button next to the search bar that looks like a tag. The window that appears only thing marked should be owned.

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619

    Do you have any of the filters selected when checking your cosmetics?

    image.png
This discussion has been closed.