NEED COMMUNITY HELP | RANDOM DISCONNECT IN-GAME

Ps4 - California

6/18 2:10pm.

Same thing happens periodically where I'm playing and it says I was disconnected from host. Shows the killer disconnected but still gives me a time penalty and I lost my offering when I was in match like 30 seconds. This happens kind of often and my connection on all devices work perfectly fine. It has been better lately but I'll also get kicked because of connection and be banned an hour one time and then the next time is 6 hours!! Usually I don't disconnect often at all so there seems to be no refresh in between the 24-up to 48 hour space. You should really update your automatic systems to be able to detect a manual disconnect from a connection related disconnect. Makes game playing really frustrating otherwise.

PC

United States, Minnesota

Some time in the Afternoon

Being in the game for only 3 or less minutes and being DC. I know its happening cause my game freezes mid going to do something and everything just runs in place. Really started to get back into the game and it only started happening about day 3 of the new Silent Hill update.

It will always show that the killer disconnected and that you escaped. I haven't had that many disconnects since I changed my internet connection to WiFi, don't know why that worked or if it has anything to do it with it. I managed to play a lot of games, enough to just get a 6 hour penalty last time (yesterday)

After that penalty, I started playing with another account I have and had no issues. Managed to play about 30 games without a problem. Try using another account and play 3 matches with ethernet and the other 3 with WiFi.

I do think we should be reporting our ISPs, maybe in the off chance that it's an issue on how some ISPs handle IPs and internet in general. Also, it's curious that it's mostly affecting Latin American players, Eastern Europe players and just a small amount of Americans and Canadians.

at least once per day when playing on xbox. in most cases it is just as I am beginning an interaction (unhooking and repairing a generator most often) possibly related to progress bar activation?

Most recently I was on lery's against freddy playing as cheryl with the lisa skin. I was awake and within Freddy's terror radius. ran up to a gen to begin repairing and game hung (still had sound, still saw some character movement, but clearly extrapolated movement) repair bar was at around 45% and not moving, character did not go into repairing animation.

The worst part of this is getting DC match lockout and depipping. I understand about not getting bloodpoints, archive progress, daily progress, and achievement progress but having a punishment applied when I am not at fault is terrible

My wife and son were both playing (wife playing on my team, son playing fortnight) and I was the only one that had a problem, so clearly not a network issue.

So I bought the game on steam yesterday.

Since then, I have had 5 disconnects out of about 30 matches. I'm at 15 mins timeout.

So it's not only on PS4 but also on PC.

This is really bad. Really disapointing, but the devs don't care. Here is an advice if you happen to be here and haven't bought the game. DO NOT BUY IT. Don't buy it until the devs fix this. This is unplayable as it is right now.

NA West 3:52 PM

Ps4 - Random Disconnecting

I also keep on getting disconnected... this is my 5th time playing as a survivor and as a killer and randomly getting “disconnected from host” then i have to wait on a penalty that wasnt even my fault. Its litterally unplayable and very frustrating. I know it isnt my connection, and this never had happened to me before until recently (the past 3 days) the game is litterally unplayable. Ive tried reseting the app and restarting my wifi but i know my connection isnt the issue. I would just play and boom disconnected from host and penalized.

PC

NA Region

approximately 9:40 pm (and several instances before that spanning a few days)

it randomly kicks me from the match. I have around 10 seconds usually where no input works and then it sends me to the loading screen. Upon entering the main menu and selecting killer or survivor im given a 5 minute penalty even though i did not DC.

Xbox one

Washington state, North America region

Happened all of Tuesday 6/23/2020

It seemed every other, if not, every round my game would start to slow down and lag, and then I'd be sent back to the loading screen and told I disconnected. I've checked every time and have had no connection issues when this occurs, and have uninstalled and reinstalled and hard rebooted. Still have the problem and am up to a 6hr ban. I would love to be able to play for the anniversary but can't :/

The EXACT same thing has been happening to me and I thought I was the only one. It's been happening for about a week now and I'm playing on a PS4 on the East Coast. Same thing: just normally playing the game (using Nia) with normal internet and I get DCed/penalized. After it goes up to about a 15 minute penalty I get fed up and stop playing. They put out an update yesterday with patch notes so I was hoping it would be fixed but guess what....NOPE. Seeing people have 3 day penalties is making me scared to even play in case that happens. My boyfriend just bought Pyramid Head so it's annoying AF; he wants to play him but he's not going to waste his time if he's just going to DC and have to wait 20 minutes to play another game that's also going to DC. He plays at night and it seems to happen less when he plays but it's been happening constantly for me during the day as survivor. It's crazy that they don't fix this stuff that's literally stopping people from playing their game and making people stop playing. They probably don't even care because of the influx of new players but I hope it gets fixed ASAP. Super annoying.

PC - Steam

Argentina - Sao Paulo download server

24/6/2020 20:20 - 20:30

This isn't the first time it happened, today 3 of 5 games to me,but i see others teammates and killers dc for same reason, when i do an skillcheck ,that happends

It happends to me at least one time by day, fix it up man!

3 times in arow on 6/26/20 1st one around 1:49pm - i'm in NJ, USA, solo survivor Ace against Oni on sheltered woods and PS4. Both clips back to back show what happened from my perspective at least. I thought i was cleansing a totem but then the dbd loading screen popped up, then the end screen showing the killer dc'd while i escaped, but then i'm in a locked lobby :( I messaged the killer and dwight to see what they saw and they both said it came up in the match that I disconnected. *update...it happened again in the first match i tried. I restarted the game first. It was around 2:35 on fractured cowshed against nurse. same situation but this time i was in the middle of repairing a gen :( **2nd update...this is the third time in a row it's happened. i can't play right now i guess. this time it happened around 4:50pm. I was against doctor and finished "snapping out of it" but i got dropped :( *update...i have error codes on my ps4 at the disconnect times: NW314569 at 5:05:13 pm and NW311948 at 1:59:15. A representative at playstation confirmed the issue was the game server. I wanted to check to make sure.

2nd one

3rd one

i have never voluntarily disconnected but my lock timer is past 15 minutes at this point :(

• Steam/PC
• Asia/Philippines
• Usually during night time (7:00 PM onward GMT + 8)

Another random DC and no DC penalty.

Just crashed with a Quit Game error with EAC detecting some modification of packhunks

• Your platform: PC
• Which region are you from: U.S. Central
• The time frame when the error occurred (The date and time you had the issue) : July 5, 5:10 P.M.
• Logs (apply to PC only)

• Your platform: PS4
• Which region are you from: North America, México.
• The time frame when the error occurred (The date and time you had the issue):

It has happened to me many times but the most recent was today (06/07/20) at 2:34 pm. It always appears to me that I disconnect from the host but I do not disconnect and neither do the other players, one day I played with a friend we confirmed that it only removes me from the game but the others keep playing.

I already have a 1 hour penalty.

PS4

Mexico City, Mexico

It can happen at any hour and its really annoying

So as many others in this thread, I am suffering from the "disconnected from host" (von host getrennt) error.

It started happening right after I moved houses and my internet provider changed.

I have noticed that it is more prevalent when many of my familiars are using their electronics.

PC

Australia

2020 - 7- 19 - 2020 - 7 - 21 (3 days in a roll, couldnt play)

"No connection" happened to every match as killer. I had task manager opened while playing test game as killer (PH) got D/C and internet was fine during the whole time. Log attached.

Please fix.

Thanks

PC

Southeast Asia

This bug happened in game during playing and making me disconnect from the game

it happens multiple time already ans I don't know what cost it.

Platform: Steam

Region: EU

Time: shortly before 2 pm CEST

I got disconmnected from a game immediately after getting unhooked, the game told me the killer had disconnected but my according to my friend the match was still going on and i just disconnected out of the blue

• Xbox1
• USA/MD/EastCoast
• Afternoon 1pm EST

Frozen on gen then dced: https://gamerdvr.com/gamer/hsboom04/video/105139384

Endgame screen showing I gained a Key: https://gamerdvr.com/gamer/hsboom04/video/105139351

DC penalty: https://gamerdvr.com/gamer/hsboom04/video/105139398

I hate this and this is happening ever since they reactivated penalties.

PC

US/NA

~12:25 PM

Playing as Spirit against 4 survivors (and killing it btw). Random disconnect as I went to pick someone up I believe. Ended up with Session Expired error, it restarted game from intro cinematic, and I ended up with a leaver penalty of ~5 minutes (first penalty I've had).