Everybody who bought the skins for 21k should be refunded.

Nah, they've been taking content out of the Halloween event for years now, for no reason. They have the code to do it, they have the ability to make it great and just flat out choose not to do it.

Hell, they have the code and the ability to add the Serum currency in the game, it was in the rift last year, but they just flat out refuse to do it. Why? What did they just yeet the code into the garbage bin once last year's event was done? It's literally copy paste, I highly doubt that the game has changed so much in the year that the events took place that literally placing serum currency in the rift would be impossible this year, but possible last year.

The answer is extremely simple, Greed. They wanted people to pay more and they did. Now because nearly everybody complained, they scaled back; extended the "Olive Branch" as you put it. They took 2 steps forward with the greed and took 1 step back due to backlash. Next year they'll take another 2 steps forward and so on and so forth.

You give greedy people an inch and they'll take a mile, we've seen this time and time again with other developers and we're seeing it now with BHVR before our eyes and suddenly people are okay with getting enough shards to buy ONE skin. We used to get TWO before!

What's going to happen next year? Next year we'll get more Halloween skins, no serum currency, and no discounted prices, hell why not just take the blighted gens and hooks out of the game altogether, they're the last remnants of the event that have yet to go. What are people going to say then? "Well last year we only got 1 skin, so I guess it's okay, at least we can use shards to buy them this year..."

ironic but just get over it, get what you can free and spend a few bucks if it really matters that much to you or just pass on optional ingame skins

They weren't originally going to do this much for the event I firmly believe that the people pushed them to do this event the way they are doing it now if you want to be mad at anyone be mad at the community that wants a mile after asking for an inch.

I do think the shards we get should be 2750 for all the days or at lease 1000 not 500

Yeah it is really scummy I got the only other skin that cost cells (Felix) besides ghostface and now you can get it with shards. It’s so dumb I feel like I literally just wasted my money

Sales can happen at variable dates, so that's on those who spent what they had at the time, me included. Our patience wasn't anticipating this to happen.

Giving store credit instead of money back is not a good refund policy, it ensures the seller that they get to keep your money no matter what, so of course they are more than happy to "compensate" for your loss because in the end, that money is spent and they get to keep it, does not matter what you end up buying with it. However, if you are okay with that, then sure, no one loses in the end because you were going to spend that money on their products anyway.

oh boy if im pissed knowing that i only bought 1 piece before the sale i cant even imagine how the people who spent the whole 21k are feeling right now

I feel the same way. I won't quit playing the game but I refuse to buy anymore cosmetics unless we're refunded because I don't want to be treated this way.

That's a different sale. It was actually meant to go live yesterday but got delayed and should go live today. I'm sure they would have mentioned that the new Halloween cosmetics were going to go on sale if they intended for them to be since they stated the old Halloween ones will. the discounts on the new cosmetics doesn't have anything to do with that sale

Thankfully I waited, but I feel so bad for all of the players who grinded game after game to earn enough shards to purchase these skins, only for these skins to go on sale. There's absolutely no reason why BHVR can't refund shards back to players' accounts.

If the sale went live at the start of the Halloween event then that would be one thing, but it didn't. BHVR, you have a moral responsibility to do right by your players. We spend money every 3 months for DLC, we spend even more money on rift passes and cosmetics. Backing all this up with strong customer support is the least you could do.

Scumbag behavior gonna scum

Yea... i bought the Legion and Blight halloween skins at full price too, because i was like... maybe later they add the vials and i can use these vials to get the old ones and then if i buy them now i can get more halloween skins...

but now they make this discount, who make 2 skins cheaper than just buy one at full price.

wich is nice, if they give us the difference... but no, they don't, and this make me sad...

i also send a ticked asking for get the price difference back, and get the same answer.... but that answer no have sense, i mean, if they can inject currency to accounts who say they lost progress by a bug, who stop them to inject currency now? nothing.

they just don't want to do it, and is very unfair.

and no, the dailys don't solve this

if people who buy them early don't get the difference back means the ones who buy them now ends with more shards, why they deserve more shards? is not fair.

They did it guys. Outfits are out for 9k shards now and no response for the ones that already bought it. Thanks devs for [Bad WORD] us over.

It's not "free". But you already know that.

Also, it's great for you that you feel like this situation is Ok, but don't pretend everybody has to feel that way. And yes, indeed, it's pretty much a situation where people HAVE to complain.