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EAC Error "Please unload iqvw64e.sys before starting the game".

topg12345
topg12345 Unconfirmed, Member Posts: 3
in Feedback and Suggestions

I've just downloaded DBD for the first time and recieved the error "Please unload iqvw64e.sys before starting the game". I know it's an error with EAC but i've played Rust before with out an issue. Any help is appreciated.

Answers

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,402

    I'd update your Intel graphic drivers, although please be aware that we don't officially support Intel GPU's so please be sure that your hardware meets the minimum system requirements to run the game.

  • topg12345
    topg12345 Unconfirmed, Member Posts: 3

    I'm using Nvidia drivers and everything is up to date

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,402

    Then definitely look why your PC is trying to load the Intel GPU - as that's an intel gpu driver file.

  • aztaszegyen
    aztaszegyen Member Posts: 27

    i was able to play before today, but now i had the same issue.

    i had to update Geforce Experience to the new NVIDIA App, and now i'm on Geforce GameReady Driver 566.14 released today.

    try and update yourself maybe it does it for you, or reinstall NVIDIA as a whole

  • topg12345
    topg12345 Unconfirmed, Member Posts: 3

    Thanks for the tip. I updated my drivers to 566.14 and reinstalled DBD but im still getting the same issue. Did you do anything else for it to work?

  • aztaszegyen
    aztaszegyen Member Posts: 27
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3841671#Comment_3841671

    sorry for the late reply, just came back because today's event update messed everything up again for me. no use in reinstalling NVIDIA and drivers, verifying integrity of game filesin steam seemingly solved it