Matchmaking System Update

ThatRyanB
ThatRyanB Member, Administrator, Community Manager Posts: 824

Since the release of the 10.1.0 update, which introduced our new MMR system, we've been closely monitoring matchmaking data and player feedback. Many of you have reported matches feeling unbalanced, with players of widely varying skill levels and playtimes being matched together.

The launch of the new MMR system required a global reset to all players' ratings, after which we expected players to quickly settle into ratings that reflected their skill level. Unfortunately, as our players have highlighted, that didn't happen as intended. After investigating, we identified a matchmaking parameter that was unintentionally broadening the range of potential opponents and teammates.

Adjusting Streak Weighting

This parameter relates to win and loss streaks. Originally, consecutive wins or losses would expand a player's matchmaking range, putting them into matches where the amplified impact on MMR would help them reach their appropriate rating more quickly. However, the configuration we used led to an overexaggerated increase in rating variance and a skill mix in matches that was wider than intended. We adjusted this parameter late last week to lower the weight that win and lose streaks have on MMR.

Early results are promising, showing less variance in player skill levels and an improvement in line with our expectations. We'll continue to monitor and validate matchmaking performance throughout the weeks ahead and encourage you to share your experiences here to support our ongoing investigation.

A Reminder on the MMR Reset

It's important to note that some players are still calibrating after the global reset in August. For example, if you haven't played as The Unknown since, your rating is not accurately set to reflect your skill level when playing as that Killer. Your first few matches with The Unknown are likely to feel unbalanced, but you should settle into your natural range. This is the case for each Killer as you progress through the roster.

Looking Forward

This change isn't a silver bullet, but it's an important first step of many toward the matchmaking experience we're working to achieve. The team is actively monitoring how this fix impacts matchmaking over time and is committed to making further adjustments as we investigate longer-term improvements to the system.

We appreciate your patience, and most of all, we appreciate your feedback! It was integral to identify last week's fix. Thank you for being on this journey with us, and we'll keep you informed as our matchmaking system continues to evolve.

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Comments

  • tjt85
    tjt85 Member Posts: 2,065

    To be honest I kinda liked the chaotic, wild west match-making of the first week of MMR reset. But then we went straight into 2V8, so I've not touched 1V4 since. Anyway, I think it made the games feel a bit closer to event match-making to me. That said, I might be in a minority for preferring it that way and I can see such a system being a frustration to the more competitive players out there. I'd personally take no match-making at all over a system that you guys say is in place but barely seems to work at all.

    Now that 2V8 is over, I'll guess I'll have to play some games over the next week or so to see what feels different.

  • ThatRyanB
    ThatRyanB Member, Administrator, Community Manager Posts: 824

    Definitely do let us know if you notice any changes (or heck, if you don't notice a change, as that's equally valuable) in matchmaking. We're keeping a close eye on this so we can keep the team working on it informed.

    As for the note about sharing feedback, I totally get the frustration about the Forums closing. While the forums have always been an important piece of the collecting feedback puzzle (and speaking personally, they were first place I got to know the DbD community!), we take feedback from across the other DbD channels just as seriously.

    I'd love to know, though, what would your ideal method of sharing feedback look like? We're always open to rethinking and adjusting how we go about thinks like gathering feedback, so I'm always down to hear!

  • ThatRyanB
    ThatRyanB Member, Administrator, Community Manager Posts: 824

    Out of interest, have you played 1v4 since the weekend? I'd be interested to know if you're noticing any difference in the quality of your matchmaking compared to your time pre-2v8. Given the number of matches you've played, I would expect you should be encountering matches that more closely reflect your skill level by now.

    And I totally hear your concerns about feedback on Discord. While I know it's not the same, over the coming weeks, we will be opening a Discord channel that's more in line with a forum experience because we want to make sure long-form conversations have an organized space.

  • Elan
    Elan Member Posts: 2,640

    I won several games as survivor and yet I got matched against Blight 24/7 with full slowdowns and double speed, which well is what people at high ranks play. But how come I'm in team with people who have 20hrs and do adepts? I don't get it. I have escape rate of about 52 % but those are mostly luck on my side.

  • cogsturning
    cogsturning Member Posts: 4,525

    Out of how many matchs though? And how much of your ER is altered by abandoning?

  • Elan
    Elan Member Posts: 2,640

    400 matches total. Escape rate 52 %, abandons don't count. Even after that the matches are nowhere near consistent, neither were before update. I mean, once 2v8 ends I'll hop back onto killer.

  • Elan
    Elan Member Posts: 2,640

    Yeah, I played mostly survivor in last month due to insanely long queues. Makes sense. In the end the next update will be probably me not playing solo survivor anymore due to all the misunderstanding from BHVR. From nerf to Dissolution, STB, Windows to weird rework to Road Life which will in BHVR last fashion heavily impact high levels and swf while will be very weak if useable in low mmr. But their anti solo q anti begginer updates are kinda forcing me to not enjoy the killer either as much as I used to because the matches become somewhat boring. The same 4 perks on survivors and it will remain because all the meta shakeup for survivors were healing and begginer friendly perks which is pretty boring and won't make game not feel stale.

  • ForTheEntity
    ForTheEntity Member Posts: 379

    I wonder if the the rate that MMR changes is overtuned.

    I won 2 games in a row, the second being an Iridescent Devout Emblem because Wraith couldn't catch me (the rest of the team died) and all of a sudden I am going up against godly Nurses, Spirits and sweatlord killers when all I want to do is progress my challenges. And maybe have a bit of fun but I guess I am asking for too much.

  • Parazitul
    Parazitul Member Posts: 25

    The mmr is still broken. Wdym i have 2 good matches as the pig then it pairs me with people who are overly coordinate and have over 10k hours. I barely even had an hook the whole match. I just want to have some fun. Not to sweat or stay overly stressed every match to have at least 1k. Im not saying to be paired with baby survivors, but i want an match where i can take a normal chase and to not lose 2 gens in 30 sec. The old mmr wasnt the best, but wasnt like this neither.

  • Elan
    Elan Member Posts: 2,640

    That's kind of my issue with the game atm. If I don't take newbies teammates into account, I keep versing Blights and Ghouls with corrupt, pan res, pop and eruption like 95 % of the game. Feels like comp tournament even when I play killer I get coordinated teams playing very well even if I play killers I play once in a year.

  • ThatRyanB
    ThatRyanB Member, Administrator, Community Manager Posts: 824

    For the folks who have taken the time to give me your candid thoughts on what really matters to you about sharing feedback (even though I know my question was a little off-topic - sorry!), seriously, thank you so much! There's no one-size-fits-all solution that works for everyone, but this helps us make sure we're focusing our attention in the right place when we're looking at what we can do to support folks moving forward.

  • ThatRyanB
    ThatRyanB Member, Administrator, Community Manager Posts: 824

    I can absolutely take note of this for the team! Out of interest, did you continue to run into matches that felt lopsided after this one, or did it feel like a one-off before swinging back to matches that felt more in-line with your own experience?

  • Parazitul
    Parazitul Member Posts: 25

    Even after many loses in a row i keep continue to run into same type of matches. Based on my experience i keep continue to bump into more skilled players even after i lose. Is like my mmr doesent change at all. And this happens on every killer i want to play, a match or 2 is normal. Then i bump into those type of squads.

  • ThatRyanB
    ThatRyanB Member, Administrator, Community Manager Posts: 824

    Very much noted! Now, one more question to help get a read on the situation - when you say you're switching to another Killer, is this a Killer you've played quite a few matches with since last month's MMR reset, or is this a Killer you haven't played since the reset?

  • Emuchurin
    Emuchurin Member Posts: 23

    Interesting! I've been running into much longer loss streaks the past few days. After losing 5 games in a row I would hope my mmr would adjust to put me into a game where I have a fighting chance. I just assumed I blow at DBD, but this thread makes me consider if it isn't all me being horrible because if the game does have mmr it should adjust it to put me with similar-skilled people after realizing I can barely ever win at a certain level right..

  • Parazitul
    Parazitul Member Posts: 25

    Sorry, i couldnt respond earlier. If i switch to a killer i havent played in a while, like i played it before the mmr reset the first and 2nd match are normal, but after that it happens what i said before. If its a killer i played during the new mmr it pairs me with players who are over coordinate and basically destroy me in every aspect, and the mmr in both cases doesnt seem to change because even after a losing streak of many matches it still pairs me with godlike players.

  • Parazitul
    Parazitul Member Posts: 25
    edited September 30

    .

  • Parazitul
    Parazitul Member Posts: 25

    Same to me. I have a huge losing streak and i still run into same type of players. At first i tought its normal and the mmr will adjust. But it doesent seem that way. I barely have 1k, wich i even struggle to get it, and even a small chase for me feels like a gamble. Im not a super skilled player, i play casual. But it stopped being casual when i lose 2 or 3 gens after an 30 second chase. And i drop chases often and somehow they still repair them. Last night i basically hooked someone and 2 gens popped one after another.

  • Zakon05
    Zakon05 Member Posts: 621

    So far basing the MMR on anything but kills and escapes has been as awful as I predicted.

    So much fun to encounter tunneling A/S tier killers over and over and die but then gain MMR because I did well enough in chase or on gens to ensure I encounter another one next game.

    Equally fun to play an 8 hook, 0 kill game and get even harder survivors next time.

  • DudelPuma
    DudelPuma Member Posts: 364

    People will never accept that the quality for solo q is miserable, queue times will remain terrible (maybe even get worse). You can look at your own fabricated "stats" and ignore the facts just because you dont like them, thinking "look, we have new players," while completely disregarding the veterans and the people who play your game every day (supported you while this game wasnt popular, but at the end of the day those players most of them will leave , and the casuals will vanish the moment the game becomes uninteresting or another game comes out…

    There are only two ways to fix this:

    • Ranked and Casual modes (give the "sweats" a reason not to streaks against bad-casual players, in Casual mode you could implement anti-camping and anti-tunneling mechanics whatever you want).
    • Balancing: You have to accept that SWF is broken; get rid of 2- or 3-player SWF groups and only allow 4-player SWF to make balancing the game easier, also limit SWF groups so each survivor can only bring one perk (instead of nerfing a perk for everyone just because SWF players are abusing it, example: Awakened Awareness on Nurse)

    fun fact: Blight, Nurse, and Spirit were nerfed countless times (bc few % players can play them, bhvrs "stats" said they are weak buff them). i mean so many other things have been nerfed also because of SWF (maps bc sabo, perks, healing etc) but still they never got touched, But at the end of the day, I dont care; BHVR can just keep doing what they are doing i dont play this game most of the time anymore xD. nerf a perk for solo players and make it SWF only, just like so many other perks and things (nerf solos, buff SWF tech)

  • HexSlugged
    HexSlugged Member Posts: 556

    sounds like your games are more or less balanced for you then. regardless of 24/7 blights

  • DudelPuma
    DudelPuma Member Posts: 364

    you did the same garbage "mMr" what was before the "chaos MM" fail of you guys, but np, i will just DC, refuse to play until you guys have enough kill rate abusing solo q for it, changing map changes for it and and… do it and ask how to punish ppl more, they leaving this game and ask them straight up "why you leaving DBD?". you just did one thing at always minimal effort try to have big reward: just let those who do streaks "we acutally dont care, but its a bad looking for us thats why we need to change it + " get better opponents, other players will still have same bad matchmaking bc god forbid poor bad killers who has an heart attack while playing dbd and not making ez 4k. np most times i dont play dbd but if i do after patches i will help you guys! xD

  • DudelPuma
    DudelPuma Member Posts: 364

    remember: they talked 2025 in the "quality of life xD" post about alot things coming (which they like and want to bring it into the game, if they talk about mmr they talk about "how can we have more control over it") also mMr uPdAtE, end of 2025 should it come, they make it to march 2026, then they have being silent why? bc proHVR is cooking here trust me bro xD months over months nothing, then it is here, ehmm well i think you know how miserabley they faild "we doesnt want tryharding, we want everyone against everyone" yeah no, after few weeks they change it to old mMr (still miserable games, still frustration, still unfun, DCs, rage quit etc) 1,5 years later to releasing it (remember before they work also on it) what we got? still trash matchmaking, still hidden (you still can not see your rank). just "look those emblems are your ranks, just trust me bro, ok we failed horribley wasted time, you guys are frustrated and angry? but hey look behind you are SKINS go and buy them!"…

    look i dont have a problem if you want Casual game, but then remove the dame trash mechanics of competetiv balancing. MMR, DC penalety, 5 blink nurse, old Moris, DH, etc. or just do what you do always, competetive elements but force them to play Casual, say you dont wanne tryhard while you are the one who force a fake "kill rate" to the game, if its fit into your viewe "look to the stats" if you dont like it, just ingore the facts, if someone shows the hypocrital, double standard behavior, be angry and just ban ppl right and left… that is just a piece of a mountain of bs xD

  • GroovieAshes
    GroovieAshes Member Posts: 144

    Because we don't know our MMR, it's impossible to tell what the hell is happening.

    Am I getting paired with equal skill?

    Is the Que overriding accurate matchmaking?

    Who the hell knows?

  • Bradyguy99
    Bradyguy99 Member Posts: 240
    edited October 8

    I swear I'm not this bad… I got games where people are getting 10k and I'm at 27k…. This is like my 50th game and its not getting any better. Am I doing something wrong? Should I be hiding in lockers for most of the game like my team mates while I run the killer till bloodlust gives them the down? Please just bring back the old MMR…. This is making me want to quit cause no role is fun anymore with it…