Edit: Corrected some information regarding Stranger Things perks.
THIS FAQ IS NOW OUT OF DATE GIVEN THE RETURN OF STRANGER THINGS TO DEAD BY DAYLIGHT - PLEASE REFER TO FAQ | Stranger Things Returns! - BHVR
Why will Stranger Things content not be available for purchase after November 17th at 2PM EST?
As with all live-service games, frequent updates, additions, and the occasional change are to be expected. With Stranger Things, our focus continues to be ensuring the legacy of these characters within our game for fans who have purchased them or plan to do so by November 17th at 2 PM EST. With the exception of the Hawkins National Laboratory, all Stranger Things content surrounding Nancy, Steve, and The Demogorgon will remain part of the Dead by Daylight experience.
What will be the last date to purchase the Stranger Things content and does it affect the download after the end date?
Fans of Stranger Things will be able to purchase the chapter until November 17th at 2 PM EST. So, we invite those who have yet to purchase Nancy Wheeler, Steve Harrington, and The Demogorgon as well as their respective cosmetics to do so before November 17th at 2 PM EST and ensure themselves ongoing access to this content moving forward!
For Dead by Daylight Mobile, the Stranger Things content will also be available for purchase until November 17th at 2 PM EST.
If I own the Stranger Things Chapter or individual characters, will I still be able to play with the characters after the removal?
With the exception of the Hawkins National Laboratory Map, all Stranger Things content including characters, outfits, and perks will remain playable if purchased before November 17th at 2 PM EST. Nancy Wheeler, Steve Harrington, and The Demogorgon will continue to be part of the Dead by Daylight experience for all players. We invite fans who have yet to purchase these characters and cosmetics to do so before November 17th at 2 PM EST and ensure themselves ongoing access to this content moving forward!
Will the map still be playable after November 17th at 2 PM EST?
With the exception of the Hawkins National Laboratory Map, all Stranger Things content including characters, outfits, and perks will remain playable if purchased before November 17th at 2 PM EST.
What will happen with the perks/add-ons?
All perks, teachable perks and add-ons related to the Stranger Things characters will continue to be earnable/unlockable in those characters’ Bloodwebs. The Daily Rituals will also still be available for players who own the Stranger Things characters. Info on teachable perks in below question.
What about achievements?
You don’t lose your progress on the characters that you already own. The Achievements will be made generic (so not specific to Stranger Things), and if you already had completed the achievement, the achievement will be automatically unlocked for you.
What will happen to the teachable perks?
The perks will appear as Generic Perk even if the Stranger Things DLC/Characters are owned. For players who own Nancy, Steve and the Demogorgon, they will see the original icons of the perk as well as the original text, however, the name of the perk will have been changed and changed in the texts.
For players who do not own Nancy, Steve and the Demogorgon, they will see the new icons, as well as the new text for the perk descriptions.
The newly generic perks will be available in all characters bloodwebs even without owning the Stranger Things Content.
Why were the names of the Stranger Things perks changed?
There was a lot of confusion around the new names of the Perks and the decision was made to keep it at one name for all the players, this makes it easier going forward for both old and newer players.
Does this apply to all platforms, including mobile?
Yes, this applies to all platforms and mobile.
For Steam, PlayStation, Xbox, Stadia, Nintendo Switch as well as Dead by Daylight Mobile: Stranger Things content won’t be available for purchase after November 17th at 2 PM EST.
Will I be able to stream /play with Stranger Things characters?
Stranger Things content downloaded before November 17th at 2 PM EST, with the exception of the Map, will remain available for players, streamers and influencers alike. So, we invite the Stranger Things fans who have yet to get the chapter to purchase it before that date in order to secure access to it and enjoy the series’ content.
Does this situation also apply to other licenses?
This only applies to the Stranger Things Chapter.
What happens if I bought the characters with Auric Cells?
You will be able to keep your characters even if you bought them with Auric Cells.
Will we have other cosmetics created for the Stranger Things characters even if the content has been removed?
No new content will be created after November 17th at 2 PM EST. However, with the exception of the Hawkins National Laboratory Map, all Stranger Things content including characters, outfits, and perks will remain playable if purchased before that date.
Can we purchase Stranger Things characters’ outfits after November 17th at 2 PM EST if we already purchased the characters before November 17th at 2 PM EST?
Fans of Stranger Things will be able to purchase the chapter and its related content until November 17th at 2 PM EST. So, we invite those who have yet to purchase Nancy Wheeler, Steve Harrington, and The Demogorgon as well as their respective cosmetics to do so before November 17th at 2 PM EST and ensure themselves ongoing access to this content moving forward!
Can I be refunded if I bought the Stranger Things Chapter or Collection?
All characters, cosmetics, and perks associated with the Stranger Things Chapter will remain fully playable if purchased before November 17th at 2 PM EST. Players owning any of these will experience zero change in gameplay or appearance, therefore no refunds will be issued. While the Hawkins National Laboratory Map will be removed, it and all the rest of our maps are free and have no charges associated with them.
I purchased the physical Nightmare Edition of Dead by Daylight on PS4, will I still have access to the characters after the removal?
The content included in the Nightmare Edition will still be available on PS4; however, if you wish to transfer the content from the Nightmare Edition to PS5 you will need to reach out to our Support Team for a free voucher which you can use to reclaim the content of the Nightmare Edition on PS5. The last day to redeem vouchers was 31st August 2022.
Once I receive a voucher for Nightmare Edition content on PS5 from the Support Team, how long will I have to redeem it?
Vouchers will be valid until 31st August 2022, so make sure to redeem them before then!
I am currently sharing the Stranger Things chapter via family share - will I still be able to share it with my friends/family once it's removed?
Yes. Though the chapter is being removed from the Store, it will still remain in your library and therefore can still be shared via family share.
With the removal of the Hawkins National Laboratory map, what will happen to all of my "Hawkins National Laboratory ID" offerings?
The Hawkins National Laboratory ID offering will be removed from players inventories and bloodwebs at the release of the 5.3.0 patch (19th October 2021). You will still be able to play on this map without an offering in a public match and our players can also still select the map in custom games until the 17th November 2021.
We are investigating ways to compensate players for the loss of the offering, and will update with more information as it becomes available.
Once the Stranger Things chapter is removed, will I still get daily rituals for Steve, Nancy and the Demogorgon?
Yes. Players who own these characters will still be able to get Daily Rituals for them.
I purchased the Stranger Things chapter as a gift for a friend on Steam, I've scheduled it to be delivered on a date after November 17th - will they still receive it?
In order to ensure that the purchase goes smoothly, we recommend that you schedule the gift to be received PRIOR to November 17th, and that the gift is also claimed before that date.
Will I still be able to Prestige Nancy, Steve and the Demogorgon after November 17th and still obtain the Prestige clothing for these characters?
Yes, as long as you've purchased the characters prior to November 17th, you can still level them up as normal and obtain their Prestige Clothes - all other customisations (such as Store purchases) have to be purchased prior to the removal date.
Will the perks/characters from Stranger Things still receive any necessary works made to them after November 17th?
Yes we are still supporting these characters/perks and are able to make bug fixes/balance changes if required.
When is the Stranger Things sale starting?
DLC Sale - August 18th to September 1st
- Steam: 60% off ST DLC + 50% ST Edition
- PlayStation: 60% off ST DLC + 50% ST Edition
- Xbox: 60% off ST DLC + 50% ST Edition
- Stadia: 60% off ST DLC + 50% ST Edition
- Nintendo Switch: 60% off ST DLC
In-game cosmetic sale - August 18th to September 8th
- The Demogorgon – All outfits
- Steve Harrington – All outfits
- Nancy Wheeler – All outfits
Character Sale – August 18th to November 17th
- Steve, Nancy and Demogorgon