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We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

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Bug Reporting

Report any bugs you find here.

Mistle Toes offering prevents event score from being credited
SUMMARY OF THE ISSUE: Bringing the Mistle Toes offering to a trial not only doesn't apply the 100 % bonus advertised, it prevents any and all special score events from being credited post-match altogether. What that means is bringing any other offering or none at all will get you more bloodpoints than bringing Mistle Toes.…
Bloodweb bug, partial incorrect progress rollback, incorrect Bloodpoint compensation.
SUMMARY OF THE ISSUE: I was leveling up The Blight in the bloodweb and had just unlocked the last tab to go up to lvl 41, once i purchased the last tab i was given the error message "Bloodweb Error; An error has occurred while updating your bloodweb" and then my game restarted. Once i was back in the bloodweb menu, i was…
Dwight's Mr. Elf cosmetic not purchasable
SUMMARY OF THE ISSUE: Mr. Elf shows locked under survivor cosmetics. It says it is available in the Winter Tales Bundle however that bundle is not available in the store.
Can't throw snowballs in wolf form
Summary: I can't throw snowballs in wolf form when playing Dracula. This is very serius and needs to be fixed :[ Platform: PC
The First challenge from the bone chill event is bugged (PS5)
I can’t complete the first challenge since the bone chill event came out, it’s very frustrating because I can’t get any progression, I can’t get the rewards and time is running out… fix it quickly please or if you can give me cosmetics.
random crashing
SUMMARY OF THE ISSUE: unknown error code PLATFORM: steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: just normal gameplay and as the match ended it crashed with an error code PLAYER LOGS: EXCEPTION_ACCESS_VIOLATION reading address 0x00000002000029c9
Can't use any redeemed event cosmetics
Edit: i made the mistake of having the rarity fliters on, hence why i couldn't see said cosmetics. my apologies! SUMMARY OF THE ISSUE: I have redeemed many cosmetics with frosty trinkets yet i can't use any of them. It says i own them via the Bone Chill collection tab yet it's not appearing in any of my customizations…
Nea "Powder Surfer" outfit is said to be in the "from the rift bundle" but is isn't.
I play on PC and in the shop I saw that the "Powder Surfer" outfit for nea was available in the "From the rift bundle" so I eagerly clicked on "go to bundle" and despite saying that it is in the bundle, it is nowhere to be seen. (Also the bundle isn't purchasable for some reasons). Thank you !
High ping in all my games after the last patch
It's not just playing the event, also in normal mode my ping is extremely high, I usually play with 75ms now between 170 and 200. My platform is Playstation 5
Being Penalized for Server Sided Issues
SUMMARY OF THE ISSUE: For a LONG time now I've been randomly getting disconnected from matches at random. Sometimes even while in the AFTER game screen viewing the end game stats. Resulting in getting no BP at all and sometimes, but not always, even losing offering and items from something out of my control. Getting to the…
BRIEF DESCRIPTION OF BUG
SUMMARY OF THE ISSUE: Legion still get killer Instinct whem undetectable PLATFORM: PS5 STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Ran trails and unforeseen on him today. Notice I was still getting killer instincts while undetectable. No i didn't have the green tape addon on. VIDEO: No footage
Dredge teleport not working in bone chill
SUMMARY OF THE ISSUE: Dredge's teleport was not working at all in bone chill PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: The power did not work/teleport me to a locker, instead I just bounced in place while still getting BP for "teleporting". Played two matches like this - I don't know if it's just the…
flashbangs are still silent
SUMMARY OF THE ISSUE: flashbang drops have been silent for months and are still not included as "known issues" PLATFORM: all STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: drop flashbang it has no sound VIDEO: none PLAYER LOGS: Player logs are required from PC players only.
The Forums are buggy.
The issue is that whenever I select a post, the page stays stuck at a single place and rubberbands to it indefinitely. It happens regardless of what device you look up the forums on. You just have to turn on the forums, get into a post and ot happens. Please fix it.
Styptic Agent providing endurance but survivor still going down
SUMMARY OF THE ISSUE: Styptic agents when used will sometimes provide the endurance status effect icon but will not actually provide endurance allowing survivors to be put into the dying state by the killer. This issue seems to only happen within the first half to fa ull second of applying the styptic agent and the…
Lost 11 levels off of my pyramidhead’s blood web after leveling up
SUMMARY OF THE ISSUE: my pyramidhead went from level 40 to level 29 after my blood web bugged out PLATFORM: PC, steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: finished a match as a survivor, went ahead to spend my BP on a killer (pyramidhead), was level 40, I use the auto-level up blood web thing and then it…
Claw-Trap Injury not triggering Hex: Face the Darkness as Skull Merchant
SUMMARY OF THE ISSUE: Whilst screwing around, I noticed someone getting injured via a Claw-Trap. Looked at my perk hud, Face the Darkness was not lit up even though it was an INJURY BY ANY MEANS hm? Nope. No scream, nothing, nada, zilch… Example: Pretty sure Hex: Third Seal triggers after said Claw-Trap-injury, hell you…
Bloodweb bug on one character only
SUMMARY OF THE ISSUE: Was playing as normal, leveling up Taurie. Suddenly I couldn't pick the last item from the bloodweb, clicking it didn't do anything. But after trying to click it, it didn't let me open survivor selection nor loadout nor go back to menu. I could only click "select challenge" which would allow me to go…
Houndmaster Haste Glitch Allows Extreme Speed
SUMMARY OF THE ISSUE: Players can use an exploit using the dog and a Snowman ⛄️ to get incredibly fast speed. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I found the short video on Twitter/X. I have included the video where the player narrates how to perform the haste glitch. VIDEO:…
bp loss / reset after winter event match
played a match as pinhead, after having just spent enough bp to have unlocked lvl 5 cosmetic skin. i won the match, and after leaving to return to the lobby screen, my bp was reset along with the points i had just spent prior to the match, which pushed me back to lvl 4, so i then had to respend those points to re-unlock…
Bloodwep Is BROKEN #!@#
In Nurse Bloodwep. For me, I did level-up Nurse to 7 and I got rewards(amulet:Astma). But suddenly It has changed to 6 back, and took my rewards again. Also, I cannot use my Bloodwep In Nurse normaly. I can't go to level 7 or next PRE level to reborn. BTW I'm PC player (Epic Games).
Entity stopping me from progressing bloodweb
No real cause just went into a game and when I finished the bloodweb had the entity covering my next item
Blocked in the Locker
SUMMARY OF THE ISSUE: When I entered a locker just before being hit by the Knight's henchman, I was trapped in the locker and couldn't get out. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Enter a locker just before you get hit by the Knight minion VIDEO:…
connection to game drops in bloodweb reduces levels gained and non refunded bloodpoints
SUMMARY OF THE ISSUE: connection to the game drops whilst in bloodweb and reduces levels gained and doesn't give back the bloodpoints gained PLATFORM:ps5 STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:was on bloodweb leveling ghostface the connection cuts out and i am put at title screen when restarting any levels…
Character de-prestiged
SUMMARY OF THE ISSUE: My Blight got de-prestiged. I was at Prestige 2, lvl 46 yesterday when I closed my game. When I booted up the game today, he was back at P1 lvl 48. I noticed this because my bloodpoints were over 1mil PLATFORM: XBox Series X STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Closed the game yesterday…
Prestiges are being undone but blood points aren’t refunded
SUMMARY OF THE ISSUE: Levels being undone but bloodpoints not being refunded PLATFORM: PS5 Every since the Bone Chill update, my game sometimes crashes while doing my bloodweb and whenever I load back in, it’s bad to the level I was at whenever I first opened the game, and doesn’t refund the blood points I’ve spent. Some…
unknown reason for matchmaking lock
SUMMARY OF THE ISSUE: Died in match, sever didn't respond in the end screen, left, matchmaking locked. PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: i have no idea. VIDEO: dont have a video PLAYER LOGS: Player logs are required from PC players only.
Extremely low framerate on the new Ormond map
SUMMARY OF THE ISSUE: I was getting roughly 75-80 fps throughout most of the match I played on this map instead of the usual 120, I've got a 4070 TI so not sure how the framerate is dying so bad PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Play on the new Ormond map
The sensitivity slider does barely anything
The sensitivity slider is making very little difference when adjusting mouse speed. My settings reset (don't know why that happened either but that's a whole different thing) and when i was trying to set my mouse sensitivity i saw barely any difference. I tested it with putting it at minimum and maximum and the speed…
Midwich Elementary School #bug
When I jumped from the top, I got stuck and couldn't move at all. pc
Nurse has been bugged for 1 year and 1 month even though I've reported COUNTLESS OF TIMES
Several animation issues have arisen with the Nurse character after patch 7.4.0: Left Hand Animation: The left hand’s animation is bugged, not playing properly when holding a blink for more than 2 seconds. It cuts off at the end, making the movement appear clunky. Positioning of Left Hand: The left hand is positioned much…
Audio bugs, Spirit husk sound bug.
Audio currently feels off and extremely bugged where its hard to keep chasing survivors when their grunts, footsteps, breathing isn’t consistent and not clear. Spirit also faces a bug where you can hear her husk so loud at the start of the phase which makes her even worse to play with all the audio bugs. PLATFORM: PSN5
Houndmaster Permanent Search Speed
SUMMARY OF THE ISSUE: Houndmaster can get permanent Search speed (6m/s) for the entirety of the trial. PLATFORM: Experienced on PC, though likely on all platforms. STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Upon entering a snowman while under the effects of the Search path, the Houndmaster will gain the speed…
Missing Mistle Toe offerings
SUMMARY OF THE ISSUE: Pretty self explanatory. I heard the mistletoe was bugged so I stopped bringing them and just started stockpiling them for whenever they got fixed. I had 40+ on my Cheryl but today I only have 15 and I am very confused where they went because I sure didn't play 30 games last night. PLATFORM: STEAM…
Bloodweb and character level resets after exiting game or loading match
SUMMARY OF THE ISSUE: after levelling my houndmaster up to P1 level 36 I queued for a game, and after I got placed in a lobby my hound master was put down to P0 level 6. I’ve tried this 2 other times and the exact same thing happened PLATFORM: PS5 STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: just levelled my killer,…
Bots get stuck on Snowmen
SUMMARY OF THE ISSUE: Bots get stuck on Snowmen. The pathing cant navigate around them correctly and they sometimes just run against the Snowmen PLATFORM: Pc STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Play a game of the event mode Have a player DC Monitor the Bot in tight places, notice the Bot can get continously…
Blight still freezes my game
Whenever playing as or with (2v8) The Blight (sometimes even against) my game will just freeze at some point. It has been about half a year or something, reinstalling, verifying game files integrity, changing the location of the files, nothing works and it makes zero sense. This also happened with Stranger Eddie on 2v8.…
Event Bp didn't count at the end of the trial
SUMMARY OF THE ISSUE: I've played three matches as a killer and bp didn't count at the end. Same yesterday, just had the normal bp for killer's objectives. PLATFORM: Steam Log: Hungary Knight
Houndmaster Permanent Speed Bug
SUMMARY OF THE ISSUE: PLATFORM: steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: After exiting a snowman I was moving really fast for the rest of the trial. I entered a snowman during the search command and it seems you keep the speed the entire trial.
Cannot use snowskulls or instant snowmen while holding a special item
SUMMARY OF THE ISSUE: When you hold a special item, you are unable to use the snowskulls or instant snowmen PLATFORM: Steam STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Get a special item, such as a flashbang, and then try to use snowskulls PICTURES: LOGS:
Weave attunement + franklins combo makes survivors that are not in chase drop their items
SUMMARY OF THE ISSUE: Killers running weave + franklins combo makes survivors that are NOT in chase drop their items. Watch clip to see when it happens PLATFORM: Steam but surely happens on all platforms STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I sat on a gen when my toolbox got dropped. Same thing happened to…
Gideon's Wall Bug
VIDEO: https://youtu.be/Ru_n87SqDr0?feature=shared
Got 1.2 million blood points after one game
SUMMARY OF THE ISSUE: I played a game as knight and after completing the game instead of getting the normal amount of blood points I got 1.2 million instead, only 1 bp offering was used and that was my screech cobbler PLATFORM: Xbox 1 STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I played a game as the knight, killed…
New Ormond Totems unpentimentoable
The totems between lockers on the new Ormond map can't be pentimentoed PC
Houndmaster Bone chill Movement Speed Bug
SUMMARY OF THE ISSUE: The houndmaster, if inside a snowman while dog is out searching, there seems to be a chance for her movement speed bonus to never go away until she uses search again PLATFORM: PC STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Play houndmaster, send dog on search, jump into snowman, jump out of…
Pinhead sometimes place his gate behind himself when he is next to the object
As the title,when Pinhead stands next to any object and use his right mouse ability,he sometimes places his gate behind himself and can see himself It occurred on 8.4.2
Nurse blink charge being cancelled
SUMMARY OF THE ISSUE: Sometimes when I charge the nurse blink and let go of the button Nurse just lowers her hand and completely cancels the blink/charge which shouldn't be possible. Once a blink is charged, letting go should always result in a blink, even if it's a blink in place due to obstacles. Cancelling a charge and…
My Killers and survivors are gone
SUMMARY OF THE ISSUE: I redownload the game after I got a PlayStation 5 and chose the PS5 version of the game and when I went to play all my killers and Survivors I had purchased through the DLC pack were missing. I then downloaded the PlayStation 4 version and I still had all my killers and Survivors on the version of the…
Bone Chill event details going directly to event Tome bug
When reading the details of the event Tome it allows you to go directly to the event Tome with the push of a button however it does not take you to the correct level but I believe to level 2 or level 3 of the event Tome. Xbox Series S While on the event details, press the indicated button to got to event Tome.
My killers and Survivors are gone
PlayStation I redownload the game to play with some friends. I started the game and all most killers I had purchased in dlc packs were gone. I don't know if it's because of the fact that I originally played it on the PlayStation 4 and switched to PlayStation 5 but I don't think that would be the case.

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