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How to contact support?
Not sure exactly where to put this on the forum. I wanted to try and submit a ticket but I can't because the support.deadbydaylight.com website is basically broken and doesn't work due to "eternalcrusade.zendesk.com refused to connect." How am I supposed to contact deadbydaylight support? It feels a lot like the cries for…
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PC - Blight can't use power after getting stunned by pallet
This happens for multiple times already, and it won't restored until I waste time and swing a m1 attack.
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constant freezing/DCing from the game
Platform: PC Description: Whenever I load into a game, the FIRST action I take seems to make the game freeze completely and I "escape" the game. Steps to Reproduce: It happens to me every game for the past 5 games now. I'll let you know if it ever stops. Currently not able to keep testing different things since I'm now…
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PD - I got disconect bc no reason
In-Game disconect: Character: Dwight (the killer was a trapper, and the map cornfield) Log: Description: The game just freezed for a second and then i got disconected from the match, i also lost rank on that =.= Both pictures are form the same match (one it's what i see and the other what a friend saw), i were supposed to…
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PS5 - Hag unable to place traps
Map : Haddonfield (auto generated) Hag's wearing The Abomination outfit from Conviction rift, using addons Half egg shell, bloodied water and hollowed shell offering. Survivors weren't using any offering for this match. As soon as I loaded into the match, hag was not able to place traps. The animation was immediately…
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Escaping through hatch deletes items
Platform: PC, Steam Survivor: Ace Perks: We are gonna live foREVer, Inner Strength, Empathy, Small game Items: Purple medkit with abdominal dressing and Surgical Suture Map: Grim Pantry Killer: Nemesis I was the last survivor alive (two died and one escaped through exit gate) so I was waiting on the hatch. Escaped through…
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Perk border visual glitch
Hey! I was playing normally and I noticed there's a white border in the perks like if they were "setting" the limits of them, but I think they're supposed to not be visible. This glitch happens neither on survivor or on killer, I only tested it on PC, my friend also has this (PC). This occurs every time I open the game.…
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Ranking up backwards
PC - Xbox gamepass I was playing killer and although I got a pip I still got a -1 (as shown in the screenshot provided) this issue has happened to me multiple times since the new patch (5.0.0) even when I got 4 iridescent emblems and get a full bar I still get -2 I was rank 10 after the game it said that I was 1 pip away…
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Wraith completely stuck in window
PC: Wanted to jump through the diagonally placed window in Léry's Memorial Institute as Wraith to follow a survivor and got completely stuck for the rest of the game couldn't do anymore than watch the game end. I was not stealthed.
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Chest sounds are bugged.
PC Not sure if this only affects killer, but it happened to me as Nemesis. When a chest or box is opened and you aren't around to hear it. if you later walk near the chest, the sound will play, even though it was opened a long time ago. Repo steps: Have a survivor open a chest out of hearing range for the killer Have the…
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Pip system bugged
Playing matches on PC, none of my last four games have given or taken away ranking pips. I tested this on different maps and killers to make sure it wasnt killer specific. Seems to be affecting at least Nemesis, Plague and Blight.
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Can't repair one side of generator on Shelter Woods
Self-explanatory. Gen by the center tree can only be accessed from one side.
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Nemesis issues
Played two games of nemesis that should have resulted in me getting three pips, none were awarded. Additionally it seems that when I hit survivors with my tentacle on the top floor of Lery's they completely froze.
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Mettle of Man stacks broken
Protection hit since the newest patch are not giving Mettle of Man stacks. Can confirm protection hits give WGLF stacks. Confirmed for multiple killers and multiple maps.
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Can't repair generator on Temple of Purgation
One side of the generator does not give the promt to repair. Platform: Steam Frequency: whenever the generator spawns in a location like this
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Permanently stuck in vaulting animation on Lermy's Memorial Theatre
In the center area of Lermy's Memorial Theatre, you can go up to a second floor. There are some windows which are closed by ribbed shutters. One of those windows gives you the option to "Vault" it. If you take this option, you will be forever stuck with your character attempting to vault a closed window. This was only…
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Various Issues Regarding Playing With Friends
Everything from matchmaking errors to straight up unknown errors that cause some survivors in a lobby to continue into a match while another is left behind. Other issues are happening as well such as everybody being kicked for no reason. I noticed this in the PTB as well after each match. platform: Steam How to replicate:…
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Nintendo Switch - Frequent Crashes/Freezes After Newest Update
Recreation of bug/glitch Step 1 : Boot the game as normal Step 2 : Play as survivor in a public match, doesn't seem to matter which one Step 3 : In-game, play as normal Step 4 : Game crashes frequently at random, some games will not cause crashing or freezing, some will. Seems to happen completely independent of choice of…
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Sound issues
• PC • When in a match proximity based sounds play nowhere near their source is. Such as the sounds of generators coming far away from where they are located, or even when at the generator you hear them in another location. Injured survivors also can be hear nowhere near the survivor itself. • Load into a game • Had it…
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Zombie cant go through on Dead Dog saloon
PC Zombie cant go through the fence Try to "lure" zombie in this point once. wasnt play this map more Zombie is in MOVING animation, but still remain on this place
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Pallet animation is off
PC any map, any pallet. Notice the pallet moves before the kick, video slowed to make it obvious.
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Blight ability bug
• Platform: PC • Description of the issue: After being stunned with a board, Blight is no longer able to use force. To be able to use the ability, you need to press M1 or break the board / generator. • Steps to reproduce (if possible): After being stunned by the board, the ability to use the ability disappears • How often…
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Stuttering bugs
Xbox When ever a character such as Pyramid head, Demogorgon, and nemesis use or hold to activate their ability; the game always stutters or skips in game actions. This occurs every time I use or attempt to use their ability. This ruins the complete flow of the game when it happens.
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Game breaking bug on Lery’s
1.) Booted the game on the Switch. 2.) Entered a match with Nemesis as Leon’s Persistent Investigator cosmetic. 3.) Finished 4 generators. 4.) Chased through the map by Nemesis, hit once with the contagion effect. Wasn’t injured. 5.) Tried to rush vault through the window above the operation room and became stuck. 6.) I…
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Claire Redfield's skin is kinda broken
Check her neck and you'll get the idea. Also, people are not very happy with this skin in general: https://forum.deadbydaylight.com/en/discussion/257459/claire-skin
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Across the Board Lag for PC Players Since RE Update
I know there are a bunch of posts about lag already but all of them seem to be misattributing them to specifically being chased by Nemesis or only on PS4 or any other number of reasons. Across the board, for myself and dozens others I've personally heard from, PC is an unplayable lag-fest since the RE update. We're talking…
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PC - Forced a disconection on me (again)
In-Game disconect: Character: Dwight (the killer was a clown, and the map Caol Tower; i think) Log: I cant get the log now -.- So i got enough for today; I personally lost enough rank (when it's not a game fail it's the steam maintenance....) So... as you said; good luck on the fog.
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PC Controller Supports seems bugged
PC Controller input on the title screen seems jagged, as if it's following a line and isn't free moving. Very slow and jumpy. Just using Controller (PS4) to play. Happens anytime launching after the RE update.
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No pip gain after 4k, all iridescent emblems
Did not receive my pips either of my pips.
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Solidarity - Conversion Error Ally
I have encountered a bug with Solidarity, where the conversion does not give you its required percentage. It makes the perk very difficult to use to its potential because of it. Normally when you heal 1 survivor on your own you get the conversion you worked towards added to your own healing bar. However after countless…
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Undying Haunted Ground interaction for double Haunted Ground
Currently if a killer brings both Haunted Ground and Undying, the first cleanse which should be Undying triggers the Haunted Ground exposed effect, then the next totem cleanse also generates the Haunted Ground exposed effect. This needs to be patched.
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Weird Gen aura
Pretty much self explanatory, what's this aura?
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Cannot pick up survivors in killer shack.
If i down a survivor in a corner of the killer shack i cannot pick them up, happened specifically on the map Blood Lodge.
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Minor Huntress Outfit Bug
I play on Steam When the Huntress is far away from you, her default outfit will glitch and no physics will show. This has been happening since the last Mid-Chapter patch I believe. Proof: https://medal.tv/clips/55561844/d1337vgUWeQ5
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Nemesis is too tall for one of the stairs on Temple of Purgation
One of the side stairs on the temple that open after the generator has been done has a hitbox that almost makes Nemesis get stuck on it. On the video I was trying to move in all directions and I barely managed to get out. This only happens on one of the side stairs
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Depip with four iridescent emblems
Platform: Steam Description: Just finished a game where I got all iri emblems, but the game awarded me a depip for it. Im fairly certain I was rank 4 before the game, so it might not just be a visual bug. Game was on Rotten Fields, all survivors were sacrificed. How often: Recognized it just this time.
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Multiple issues
Playing on ps4. The first issue I have is the amount of lag from the game. I'll be running from a killer and all of a sudden i will be in a house. Or I'll be running from a killer who's a million miles behind me and suddenly my game teleports me to in front of them. This has happened with multiple games, both killer AND…
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Graphic settings randomly changing to ultra.
I do not know why but in this patch my graphics setting are getting randomly set to ultra(highest) when I am using lower graphics settings. This is causing my PC to begin to over heat when it happens until I turn the graphics back down.
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Game Continuously crashing during chase.
I play on Xbox and I play on Xbox and when ever I enter chase the game starts to freeze every couple seconds e.g. vaulting through windows, throwing down pallets and dead Harding. these issues have only started to happen since the release of the resident evil chapter.
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(Xbox) Stuck at Title Screen
This is what it says when I try to get on 🤷🏼♂️ This occurs everytime I try to get on. I played earlier and it was fine I've tried to exit game and start it up again and I also turned the Xbox off and tried again... same thing
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Pallets not going down, Hitboxes are ridiculous
I'm not sure if anyone else experiences this I know my friends and I have but we have often found that Pallets don't work. They either don't go down or they will go down but it will stun the survivor as well, and often times not stun the killer for that long. Hitboxes are messsed up too. Huntress hatchets go through walls…
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Level bug after match, received 0 bloodpoints
Received 0 bloodpoints for my match, and got this error msg after escaping a trial. Played Chris redfield on Blood lodge autoheaven Map, if thats important.
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is pipping bugged with the Resident Evil update?
I double pipped in a match, only to immediately have my pips taken away. I went from Rank 6 to rank 5. Then dropped me back down to 6.
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Error code 107
Can’t start the game on my PS4. Very very annoying
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The matchmaking process failed. Reason: timeoutCreated
Platform: PC Steps to reproduce: Wait for matchmaking
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Error code 111
An error occurred while synchronising currency data with the server. Error code 111 Player Id don't know whether I am allowed to type it here Timestamp 2021.06.16-20.29.16 I was putting some bp into the bloodweb and this error popped up. PS5
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Zombie Stuck in Autoheaven
On Vehicle Ramp
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[PC] Leon has Asthma
While playing as Leon, if I sprint for awhile and then walk he makes loud breathing noises indefinitely until I perform another action such as healing another survivor or getting hit by the Killer.
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PC - My rank 9, post game showing 20 with +48 rank progress
After i finished the game, post game screen showed I'm supposed to be rank 20, when you can clearly see I'm rank 9 in the img. It also said my rank progresed by +48. ADDITIONAL INFORMATION Character played: Leon S. Kennedy Perks played: We're gonna live forever, Borrowed time, Kindred, Dead hard Map: Gideon meat plant
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I can't pick up this survivor
there is a bill under the stairs and i can't pick him up, please fix it (: